1211 D Delaware Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (66 reviews)

John N

December 21, 2023

Fixed the problem!

Source: Google

antionette R

December 21, 2023

Great job

Source: Google

Anthony T

December 21, 2023

Robert with A&E was great.

Source: Google

Jean R

November 16, 2023

Technician was efficient, courteous and completed repair quickly. He was respectful of my home and friendly to my pet, and I was very pleased with his service.

Source: Google

Dirkland S

November 16, 2023
Source: Google

Sharon P

November 21, 2023

Timely and helpful.

Source: Google

Phillip R

July 17, 2025
Source: Google

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on July 17, 2025

Alexis E

July 15, 2025

The service man was nice but he came in and smelled AWFUL and my house was his first stop. He then proceeds to take 5 minutes to look at the fridge and says the water line is frozen and quotes me $1000 for the repairs… I then said I would think about and decide and he said he couldn’t leave without me paying a $150 fee for the $1000 service. I just don’t think $150 was worth it for 5 minutes and no help.

Source: Google

Customer service response - We apologize for the trouble you've faced, Alexis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on July 15, 2025

Jerry C

November 03, 2024

Very dishonest with the service agreements for appliances purchased at Sears

Source: Google

Customer service response - We're really sorry to hear about your experience, Jerry. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on November 03, 2024

Terreo H

September 06, 2024

Barry arrived to my home and started troubleshooting the dryer issue. He did an outstanding job completing the repair on the dryer. I will definitely recommend him and Sears team for any repair

Source: Google

Customer service response - We apologize for the trouble you've faced, Terreo. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on September 03, 2024

Average Rating: 4.8/5 (66 reviews)