1211 D Delaware Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
John N
Fixed the problem!
antionette R
Great job
Anthony T
Robert with A&E was great.
Jean R
Technician was efficient, courteous and completed repair quickly. He was respectful of my home and friendly to my pet, and I was very pleased with his service.
Dirkland S
Sharon P
Timely and helpful.
Phillip R
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on July 17, 2025
Alexis E
The service man was nice but he came in and smelled AWFUL and my house was his first stop. He then proceeds to take 5 minutes to look at the fridge and says the water line is frozen and quotes me $1000 for the repairs… I then said I would think about and decide and he said he couldn’t leave without me paying a $150 fee for the $1000 service. I just don’t think $150 was worth it for 5 minutes and no help.
Customer service response - We apologize for the trouble you've faced, Alexis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on July 15, 2025
Jerry C
Very dishonest with the service agreements for appliances purchased at Sears
Customer service response - We're really sorry to hear about your experience, Jerry. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on November 03, 2024
Terreo H
Barry arrived to my home and started troubleshooting the dryer issue. He did an outstanding job completing the repair on the dryer. I will definitely recommend him and Sears team for any repair
Customer service response - We apologize for the trouble you've faced, Terreo. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 03, 2024