1211 D Delaware Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anthony T
Robert with A&E was great.
Jean R
Technician was efficient, courteous and completed repair quickly. He was respectful of my home and friendly to my pet, and I was very pleased with his service.
Dirkland S
Sharon P
Timely and helpful.
Phillip R
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on July 17, 2025
Alexis E
The service man was nice but he came in and smelled AWFUL and my house was his first stop. He then proceeds to take 5 minutes to look at the fridge and says the water line is frozen and quotes me $1000 for the repairs… I then said I would think about and decide and he said he couldn’t leave without me paying a $150 fee for the $1000 service. I just don’t think $150 was worth it for 5 minutes and no help.
Customer service response - We apologize for the trouble you've faced, Alexis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on July 15, 2025
Jerry C
Very dishonest with the service agreements for appliances purchased at Sears
Customer service response - We're really sorry to hear about your experience, Jerry. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on November 03, 2024
Terreo H
Barry arrived to my home and started troubleshooting the dryer issue. He did an outstanding job completing the repair on the dryer. I will definitely recommend him and Sears team for any repair
Customer service response - We apologize for the trouble you've faced, Terreo. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 03, 2024
Lee D
The washing machine stopped working while doing the first load after he repaired it ……same issue
Customer service response - Thank you for taking the time to bring this to our attention, Lee. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on March 26, 2024
