Appointment Lookup
802-552-4364
410 Pinola Dr Se Reviews
Read reviews from customers who used our services at 410 Pinola Dr Se
Total reviews
140
Average Rating
4.6/5
Repair man came out 3 times. Last time he said your fixed up. Dishwasher is still not working.
Tyler M,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1771288630287
Could not fix. The first technician diagnosis was not correct. Very dissatisfied.
Mike G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1769746735753
THIS HAS BEEN THE WORSE SERVICE!! This has been a nightmare trying to get my appliances fixed.. it took 3 months to get my over the range microwave fixed and than you put a part on that will work on microwave but the light underneath doesn’t work. Just very shabby job! The service use to be so much better but now it’s terrible!
Belinda W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1768442240597
Wish it didn't take 3 weeks and a complaint for them to do a minor fix. Service was great.
Lisha D,
Customer service response - We apologize for the trouble you've faced, Lisha. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765330445816
The contractor was absolutely rude, arrogant, and very unprofessional. I highly recommend finding another company to use. That’s what I will do.
Shelly L,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1763952693700
They are HORRIBLE !!!!! They never show up for the appointment!!! But they sign off on appointment claiming they did.
Yeisha L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1755132077149
Tech was a solid 5 OVERALL EXPERIENCE...A SOLID ZERO
Chuck P,
Customer service response - We apologize for the trouble you've faced, Chuck. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1740438881472
Technician was very good and knowledgeable. The customer service was the worst I have ever had though. Scheduled and canceled four times, two months without a refrigerator is unacceptable.
David B,
Customer service response - We're really sorry to hear about your experience, David. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1730263560162
This guy lied to me three times. The first time, he said he called and no one answered and he didn’t want to come to an empty home. Later, he said he came by, but no one was home. I was home all day waiting. He didn’t show or call. The second time, I received an email saying, rate your technician. How can I rate someone that never showed ??Once again, he said he showed up, but no one was home. I was home all day. He never showed or called. The last time, he claim the road was busy and he couldn’t get to my place. That’s another lie. My road is never busy. Even if so, why not call??? Then I received an email saying, technician has arrived. He must have went to the wrong address because he didn’t come to my place!!! I was home all day and never received a call and the technician never came by. Needless to say, my washer is still broken!!!
Toneisha,
4th time to fix our ice maker, still not working.
Don F,
