410 Pinola Dr Se Reviews
Showing most recent reviews from verified customers of Sears Home Services
LuAnn H
Our technician was very nice and very knowledgeable about refrigerators and too specifically ice makers! Be it that both ice makers failed at the same time, and the cost of repairs was a shy short of a new refrigerator, we opted for a new refrigerator! During his visit he explained to us the advantages of appliance insurance as did the nice Ai answering technology! We bought an extended warranty at the time of purchase, but the ice makers failed 2 years later! Here we come new refrigerator!
Customer service response - Thank you for your 5-star review, LuAnn! We're glad to hear our technician was knowledgeable and helpful, and we hope your new refrigerator serves you well.
Sears Home Services on May 26, 2025
Mark C
Rate 5 Very polite answered my questions in a manner I could understand. He was very knowledgeable of my product
Customer service response - Thank you for your 5-star review, Mark! We're glad to hear our technician was polite, knowledgeable, and able to answer your questions clearly.
Sears Home Services on May 22, 2025
Cayden L
Ended up not being my washer that was messed up, but they still fixed it in under 30 minutes. Thank you!
Customer service response - Thank you for your 5-star review, Cayden! We're glad to hear our technician was able to quickly resolve the issue for you.
Sears Home Services on May 20, 2025
brent B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 19, 2025
Becky E
Josh communicated wonderfully, was on time and very efficient. He definitely knew what he was talking about and I was 100% satisfied with the service.
Customer service response - Thank you for your 5-star review, Becky! We're thrilled to hear Josh communicated well and provided efficient service.
Sears Home Services on May 14, 2025
Rachel S
I appreciate the courtesy of the technician in how he handled my concerns about my central air system. His professionalism was greatly appreciated. Thanks . Rachel Smith
Customer service response - Thank you for your 5-star review, Rachel! We're pleased to hear our technician handled your concerns with courtesy and professionalism.
Sears Home Services on May 12, 2025
John O
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 07, 2025
Donna K
Polite, respectful, helpful, kept me informed of what he suspected, what he found, and what he did to fix it
Customer service response - Thank you for your 5-star review, Donna! We're pleased to hear our technician was polite, respectful, and kept you informed throughout the process.
Sears Home Services on April 27, 2025
Melanie B
Fixed the problem, courteous and great attention to detail.
Customer service response - Thank you for your 5-star review, Melanie! We're glad to hear the problem was fixed with courteous service and attention to detail.
Sears Home Services on April 08, 2025
Susan C
Excellent experience. Thorough understanding of the problem. Quickly scheduled. Issue fixed at first appointment. Wonderful technician.
Customer service response - Thank you for your 5-star review, Susan! We're glad to hear you had an excellent experience and that our technician resolved the issue promptly.
Sears Home Services on April 07, 2025
