3901 Lemay Ferry Road Reviews

Read reviews from customers who used our services at 3901 Lemay Ferry Road


Total reviews

178


Average Rating

4.4/5

July 13, 2025
Overall rating

Donald W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752458452408

July 07, 2025
Overall rating

Repaired my air conditioner quickly. Great customer service. Elijah was a really nice guy and did an excellent job.

Mary H,

Customer service response - Thank you for your 5-star review, Mary! We're glad to hear Elijah provided great customer service and quickly repaired your air conditioner.

Sears Home Services on 1751867925263

June 29, 2025
Overall rating

Arrived very early and didn't disrupt my entire day. Technician knew exactly what was wrong once I turned the AC unit on, and had parts with him. Solved the issue immediately. Fantastic, courteous service.Thank you Sears!

Almetta J,

Customer service response - Thank you for your 5-star review, Almetta! We're glad to hear the technician provided prompt and courteous service, resolving your AC issue efficiently.

Sears Home Services on 1751250753302

June 29, 2025
Overall rating

Scott and Brian were extremely knowledgeable and a delight to be around! I enjoyed the service they provided and their personalities were GREAT!

Jackie H,

Customer service response - Thank you for your 5-star review, Jackie! We're glad to hear Scott and Brian provided knowledgeable service and that you enjoyed their company.

Sears Home Services on 1751251061648

June 26, 2025
Overall rating

It was great

Ruth S,

Customer service response - Thank you for your 5-star review, Ruth! We're glad to hear you had a great experience.

Sears Home Services on 1750896720882

October 26, 2025
Overall rating

This was the worse experience in my 10 yrs. The AI rep didn't schedule my appt right. I've been rescheduled 2 times. The Technician hurried the appt & didn't service my Frige completely. One appliance was not on the service order, the tech said he couldn't help me & that he couldn't call in. My appt today got rescheduled out for 2wks. Called Sears got NO help. I talked with 3 people, no one seemed to care that this is costing me time from my Job. Sears maintenance prices are too high for BAD service - my trust in renewal is questionable My blood pressure numbers are High. Ms. FRUSTRATED

Sharon R,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1750835071760

June 24, 2025
Overall rating

The technician was great, helpful, knowledgeable.

Michelle S,

Customer service response - Thank you for your 5-star review, Michelle! We're glad to hear the technician was great, helpful, and knowledgeable.

Sears Home Services on 1750726697590

June 22, 2025
Overall rating

Robin C,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750641498570

June 23, 2025
Overall rating

On time. Super knowledgable, friendly. Thanks!

Michael P,

Customer service response - Thank you for your 5-star review, Michael! We're glad to hear you appreciated the punctual, knowledgeable, and friendly service.

Sears Home Services on 1750637993384

June 15, 2025
Overall rating

Tracy A,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750044972744

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