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3901 Lemay Ferry Road Reviews
Read reviews from customers who used our services at 3901 Lemay Ferry Road
Total reviews
178
Average Rating
4.4/5
The tech was very professional and patient. He checked my system diagnosis the problem and fixed it. I would rate him a 5 and if i could it would be a 10. The tech fixed my furnace and explained the problem
Joann R,
Customer service response - Thank you for your glowing review! We're thrilled to hear that our technician provided professional and patient service, and we're delighted that you had such a positive experience.
Sears Home Services on 1726787083589
Good communication. Was friendly and found a fix very quickly!
allison P,
Customer service response - Thank you for your 5-star review, Allison! We're thrilled to hear that you appreciated the good communication and quick fix from our team.
Sears Home Services on 1726453785389
fast AC repair.
Joe D,
Customer service response - Thank you for your 5-star review, Joe! We're delighted to hear that you were satisfied with the fast AC repair service.
Sears Home Services on 1725333521014
Always a good experience
Kaitlin S,
Customer service response - Thank you for sharing your positive experience with us! We're delighted to hear that you consistently have a good experience with our service.
Sears Home Services on 1724295767832
Robert A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723518041536
Warren was personable and professional. We had confidence in his assessment of our appliance and in his repair.
Kathy M,
Customer service response - Thank you for taking the time to recognize Warren's professionalism and expertise. We're thrilled to hear about your positive experience with our service.
Sears Home Services on 1722769854449
Lisa C,
Customer service response - Thank you so much for the fantastic 5-star rating, Lisa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721536188471
Excellent diagnostician! 1st tech that came to our house, looked at the refrigerator and said it's a plumbing issue. Spent money getting a plumber who checked everything and said it's the refrigerator. Calked Sesrs back and Marvin came. He promptly diagnosed the issue as a pump issue, ordered the replacement part and when the ort came, Marvin returned and completed the repair. As I said at the beginning of this review he was exceptional and I couldn't say anything better.
Chef J,
Customer service response - Thank you for acknowledging Marvin's expertise and for your patience throughout the process. We're delighted to hear about your satisfaction with the final outcome.
Sears Home Services on 1721199128200
Warren was positive, polite, personal, professional. He was fast and friendly!
Beckah R,
Customer service response - Thank you for sharing your positive experience with Warren! We're thrilled to hear about the speedy and friendly service you received.
Sears Home Services on 1721210899561
The tech, Marvin, was great. He was thorough, kind and polite, but i went through hell to get the service. I will never get a Sesrs maintenance plan again.
Linda T,
Customer service response - We're glad to hear that Marvin provided great service, but we apologize for the difficulties you experienced in getting that service. Thank us for sharing your feedback, as it helps us to improve.
Sears Home Services on 1720749543591
