3901 Lemay Ferry Road Reviews

Read reviews from customers who used our services at 3901 Lemay Ferry Road


Total reviews

178


Average Rating

4.4/5

August 21, 2024
Overall rating

Always a good experience

Kaitlin S,

Customer service response - Thank you for sharing your positive experience with us! We're delighted to hear that you consistently have a good experience with our service.

Sears Home Services on 1724295767832

August 12, 2024
Overall rating

Robert A,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1723518041536

August 04, 2024
Overall rating

Warren was personable and professional. We had confidence in his assessment of our appliance and in his repair.

Kathy M,

Customer service response - Thank you for taking the time to recognize Warren's professionalism and expertise. We're thrilled to hear about your positive experience with our service.

Sears Home Services on 1722769854449

July 20, 2024
Overall rating

Lisa C,

Customer service response - Thank you so much for the fantastic 5-star rating, Lisa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721536188471

July 17, 2024
Overall rating

Excellent diagnostician! 1st tech that came to our house, looked at the refrigerator and said it's a plumbing issue. Spent money getting a plumber who checked everything and said it's the refrigerator. Calked Sesrs back and Marvin came. He promptly diagnosed the issue as a pump issue, ordered the replacement part and when the ort came, Marvin returned and completed the repair. As I said at the beginning of this review he was exceptional and I couldn't say anything better.

Chef J,

Customer service response - Thank you for acknowledging Marvin's expertise and for your patience throughout the process. We're delighted to hear about your satisfaction with the final outcome.

Sears Home Services on 1721199128200

July 17, 2024
Overall rating

Warren was positive, polite, personal, professional. He was fast and friendly!

Beckah R,

Customer service response - Thank you for sharing your positive experience with Warren! We're thrilled to hear about the speedy and friendly service you received.

Sears Home Services on 1721210899561

July 11, 2024
Overall rating

The tech, Marvin, was great. He was thorough, kind and polite, but i went through hell to get the service. I will never get a Sesrs maintenance plan again.

Linda T,

Customer service response - We're glad to hear that Marvin provided great service, but we apologize for the difficulties you experienced in getting that service. Thank us for sharing your feedback, as it helps us to improve.

Sears Home Services on 1720749543591

July 07, 2024
Overall rating

Luke was very knowledge. He explained what he was doing and what he was looking for. Very pleasant young man.

Barb B,

Customer service response - We're delighted to hear about your positive experience with Luke and his knowledgeable service. Thank for taking the time to share your feedback with us.

Sears Home Services on 1720413477258

July 07, 2024
Overall rating

Provide great customer service. patient. Address all of my concerns with care.

Deborah F,

Customer service response - Thank you for your kind words about our customer service and patience in addressing your concerns. It's our pleasure to ensure you have a great experience with us.

Sears Home Services on 1720413301724

July 04, 2024
Overall rating

Andy provided great service and was very professional.

Richard M,

Customer service response - Thank you for recognizing Andy's professionalism and the great service he provided. We really appreciate your feedback.

Sears Home Services on 1720150934910

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