250 S County Center Way Reviews
Read reviews from customers who used our services at 250 S County Center Way
Total reviews
214
Average Rating
4.1/5
Andrew was polite, professional, and very knowledgeable. I wish we could give him 10 stars!
John D,
Customer service response - Thank you for your positive feedback, John! We're glad to hear Andrew was polite, professional, and knowledgeable.
Sears Home Services on 1765162805080
Ozie was on time and professional. He answered my questions and got my refrigerator repaired. He boxed up the old parts and made it easy for me to dispose of them. Great experience. My answers to the pricing are flawed because I have AHS and only pay a deductible. While Ozie was great, the booking process needs help. You can't get an actual person and I finally hung up in frustration. Had my appointment set for Saturday and got a text on Thursday or Friday that it had been cancelled and rescheduled for Tuesday. I have a flexible job but most people do not and would have been beck in that ridiculous automated system again! Please work on that!!
Patti A,
Customer service response - Thank you for your positive feedback, Patti! We're glad to hear Ozie provided a great experience and repaired your refrigerator. We apologize for the inconvenience with the booking process and appreciate your feedback on this issue.
Sears Home Services on 1763598961633
Fast, convenient, easy scheduling
Donna C,
Customer service response - Thank you for your positive feedback, Donna! We're glad to hear you found our service fast, convenient, and easy to schedule.
Sears Home Services on 1762472469741
Di D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762473130794
He was very efficient and made the repairs in a timely manner.
Cheryl M,
Customer service response - Thank you for your positive feedback, Cheryl! We're glad to hear our technician was efficient and completed the repairs promptly.
Sears Home Services on 1762389794324
Tom K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762299597610
Timothy was great and very professional. He dicussed everything with me so I knew what was going on.
Cheryl N,
Customer service response - Thank you for your positive feedback, Cheryl! We're glad to hear Timothy was professional and kept you informed throughout the process.
Sears Home Services on 1761006012726
Lisa E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760317086264
Excellent explaining things.
Di R,
Customer service response - Thank you for your positive feedback, Di! We're glad to hear our technician provided excellent explanations.
Sears Home Services on 1759801258544
Lawn Mower cutting deck was repaired. Everything turned out fine. Very happy with the service and competency of the Technician, Andy.
Dan S,
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear that Andy provided competent service and that your lawn mower cutting deck was repaired successfully.
Sears Home Services on 1759715879389