2825 S Glenstone Ave Ste 500 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (310 reviews)
Great Service
May 26, 2025
Overall rating

Very satisfied with the service that I received. Service person was very professional and quickly analyzed the problem and got my appliance working in no time.

Sandra W, West Plains, MO

Dishwasher repair
May 24, 2025
Overall rating

Stacey was very efficient and knowledgeable about the product and his job. Highly recommend him

Doris M, Springfield, MO

Roy fixed it again!!
May 20, 2025
Overall rating

Roy is always pleasant and polite. Hopefully this will fix the ice maker!

Julia W, Stockton, MO

Samsung electric dryer diagnostic visit
May 19, 2025
Overall rating

I have high praise for Justin and his service for our dryer. However, I was disappointed to learn that it would take another service call plus weeks of waiting for parts - not what I expected when I called someone to come make a repair. I also give Sears poor marks for communicating our special instructions regarding directions to our residence since they did not alert Justin. My warning to the original gal who took my service request, and also later when I posted special instructions to the website, never got to Justin.

Bob G, Ava, MO

Experienced and professional
May 19, 2025
Overall rating

Ray was great. Good communication, experienced and professional. Would recommend for sure.

Matthew H, Springfield, MO

Dishwasher Repair
May 13, 2025
Overall rating

Tech did an excellent job. Was diligent about keeping our space clean

David B, Kimberling City, MO

5
May 07, 2025
Overall rating

I gave your scheduling department a 1 star. Dan totally made up for my frustration with scheduling. He was very competent and honest. I give Dan a 5 star.

Nicki M, Aldrich, MO

Very helpful
May 02, 2025
Overall rating

Marty did a great job for us. Help us find solutions and when the initial solution was not enough, he helped us come up with another plan and worked to make sure that we had our service taken care of as quickly as possible. Meeting us with the urgency that we had for the repair as well. Would definitely recommend using Sears and Marty especially as your repair technician.

Sarah T, Springfield, MO

Stacey actually showed up!
April 29, 2025
Overall rating

After three weeks of scheduled appointments that resulted in no call, no show, this tech actually called, apologized and showed on time. Stacey = high five! Sears = do better! We can't even get you on the phone. American Home Shield had to beat you up a little to get it done.

Steve C, Waynesville, MO

Refrigerator repair
April 28, 2025
Overall rating

Justen was great explained everything and went well above and beyond expected

Tyler Y, Springfield, MO

Average Rating: 4.9/5 (310 reviews)
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