3629 Osage Beach Parkway Reviews

Read reviews from customers who used our services at 3629 Osage Beach Parkway


Total reviews

56


Average Rating

4.2/5

August 21, 2026
Overall rating

Repairman showed up on time, was friendly and quickly made the repair.

Debbie P,

August 19, 2026
Overall rating

very good and knowledgeable technician

Delbert H,

Customer service response - Thank you for your feedback, Delbert! We're glad to hear you found the technician very good and knowledgeable.

Sears Home Services on 1787176037079

July 30, 2026
Overall rating

Gregory worked on the washer till it was running correctly. This was a warranty repair.

Debbie R,

Customer service response - Thank you for your feedback, Debbie! We're glad to hear Gregory ensured your washer was running correctly under warranty.

Sears Home Services on 1785507221450

June 11, 2026
Overall rating

Ron K,

Customer service response - Thank you for the amazing 5-star review, Ron! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781222196519

June 11, 2026
Overall rating

Washer was not sensing correct water level. Turns out it was a simple fix as grit had clogged up the cold water screen going into the washing machine.

Vicki C,

Customer service response - Thank you for your feedback, Vicki! We're glad to hear the issue with your washer was resolved with a simple fix.

Sears Home Services on 1781212334128

May 27, 2026
Overall rating

Robert L,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779984707582

May 19, 2026
Overall rating

The service repairman was excellent and completed everything in a timely matter. The biggest problem with Sears appliance repair is it is now almost totally AI and you receive multiple contacts either through email or AI phone calls. I received 33 emails and a dozen or so AI phone calls with no ability to modify or request services. I will never use this again but the repairman was excellent

Timothy P,

Customer service response - Thank you for your feedback, Timothy! We're glad to hear the repairman was excellent, and we apologize for the inconvenience caused by the AI system.

Sears Home Services on 1779223050117

May 19, 2026
Overall rating

repair technician was efficient completed work quickly and very neat, courteous and friendly. I appreciated working with Sears and this individual.

Carole L,

Customer service response - Thank you for your feedback, Carole! We're glad to hear the repair technician was efficient, neat, courteous, and friendly, and that you appreciated working with us.

Sears Home Services on 1779218999065

April 21, 2026
Overall rating

Steve R,

Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776802648837

April 21, 2026
Overall rating

Wet professional and knowledgeable about the product. Gave good and clear instruction on best practices for maintaining a long life of the equipment.

John E,

Customer service response - Thank you for your feedback, John! We're glad to hear our technician was professional, knowledgeable, and provided clear instructions for maintaining your equipment.

Sears Home Services on 1776793209069

March 13, 2026
Overall rating

Mark B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773360894830

January 19, 2026
Overall rating

Jay S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768881278254

December 11, 2025
Overall rating

Showed as scheduled. Quick efficient repair. Thank you!

Leslie S,

Customer service response - Thank you for your review, Leslie! We're glad to hear that the repair was quick and efficient.

Sears Home Services on 1765506533972

December 09, 2025
Overall rating

Stacy showed up today exactly at the time he said he would. He gave me a courtesy call before he arrived. Very nice gentleman and he did a wonderful job. I will be contacting Sears again for any of my appliance repair needs!!

Gene H,

Customer service response - Thank you for your review, Gene! We're glad to hear that Stacy provided timely and courteous service. We look forward to assisting you with any future appliance repair needs!

Sears Home Services on 1765329293655

October 21, 2025
Overall rating

Needed a new part for my refrigerator. The service man had it replaced very quickly.

Linda T,

Customer service response - Thank you for your review, Linda! We're glad to hear our service man quickly replaced the part for your refrigerator.

Sears Home Services on 1761087693401

October 07, 2025
Overall rating

Great experience and very professional!

Jake L,

Customer service response - Thank you for your 5-star review, Jake! We're glad to hear you had a great and professional experience with us.

Sears Home Services on 1759886133767

August 08, 2025
Overall rating

The technician was thorough, friendly and competent.

Michael C,

Customer service response - Thank you for your feedback, Michael! We're glad to hear that our technician was thorough, friendly, and competent.

Sears Home Services on 1754638284923

July 31, 2025
Overall rating

Velma F,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1754012202639

July 17, 2025
Overall rating

He was early and very nice. Diagnosed our issue right away. Unfortunately the part to fix it is so high,we decided to get a new refrigerator.

Cindy C,

Customer service response - Thank you for your feedback, Cindy! We're glad to hear our technician was prompt and helpful in diagnosing the issue, even though you decided on a new refrigerator.

Sears Home Services on 1752808125964

May 14, 2025
Overall rating

brockrocks16,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747272790783

April 08, 2025
Overall rating

Gayle Y,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1744155334536

January 08, 2025
Overall rating

Highly recommend this company. My technician Cody came out and trekked through some weather to get our oven up and working. Great customer service!

Peter E,

Customer service response - Thank you for your recommendation, Peter! We're glad to hear that Cody provided great customer service and got your oven working despite the weather.

Sears Home Services on 1736400037687

November 27, 2024
Overall rating

Great tech

Dan H,

Customer service response - Thank you for your feedback, Dan! We're glad to hear you had a positive experience with our technician.

Sears Home Services on 1732690939082

November 27, 2024
Overall rating

Terry D,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1732690318008

November 14, 2024
Overall rating

Justin went above and beyond to take care of my refrigerator issue.

Scott C,

Customer service response - Thank you for your feedback, Scott! We're glad to hear that Justin went above and beyond to resolve your refrigerator issue.

Sears Home Services on 1731633918295

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