11 S Kings Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Christine D
Very good service.
Customer service response - Thank you for your review, Christine! We're happy to hear you received very good service.
Sears Home Services on December 05, 2024
Connie` R
It was scheduled for the 3rd of December but he was able to come today which made me very happy. He called this morning to tell me he'd be here in the afternoon and then he called me when he was about 30 minutes away. Very courteous. I was very pleased with the service. He's the five
Customer service response - Thank you for your review, Connie! We're glad to hear our technician was able to accommodate your schedule and provide courteous service.
Sears Home Services on December 01, 2024
Lonnie S
Technician went above and beyond! Very polite, professional and answered any questions I had!
Customer service response - Thank you for your positive review, Lonnie! We're thrilled to hear our technician provided such polite and professional service.
Sears Home Services on November 05, 2024
Bradm. S
Very knowledgeable, and thorough with his evaluation of my washer/dryer. Nice guy, too.
Customer service response - Thank you for your review! We're pleased to hear you had a positive experience with our knowledgeable and thorough technician.
Sears Home Services on October 29, 2024
francie L
5 stars. The staff called and gave an accurate arrival time. Very polite and efficient.
Customer service response - Thank you for your 5-star review, Francie! We're pleased to hear our staff provided polite and efficient service with accurate arrival times.
Sears Home Services on October 27, 2024
Mike A
Quick and knowledgeable. Matt was great. The scheduling was horrible. One appointment no one ever showed. The other was cancelled without explanation on a Saturday. Matt questioned whether they even work on Saturdays. Not Matt’s fault
Customer service response - Thank you for your feedback, Mike. We're glad to hear Matt provided great service, and we apologize for the scheduling issues you experienced.
Sears Home Services on October 17, 2024
ann M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 10, 2024
Jody S
Blake was very professional and knowledgeable during my service call. He got me up and running in record time. Blake took the time to show me how to change my bulbs also. I’m very pleased.
Customer service response - Thank you for your wonderful review, Jody! We're delighted to hear that Jeffrey provided you with such professional and knowledgeable service, and we're lucky to have him on our team.
Sears Home Services on October 06, 2024
Kim F
Technician was great. Your system is not! I give your system a -0
Customer service response - Thank you for your feedback, Kim. We're glad to hear you had a positive experience with our technician, and we appreciate your input on our system.
Sears Home Services on October 02, 2024
Sherry G
The technician fix the washer and knew what parts it needed and it didn't take long he's very professional.
Customer service response - Thank you for your positive review! We're delighted to hear that our technician provided a quick and professional service for your washer.
Sears Home Services on September 26, 2024
