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11 S Kings Highway Reviews
Read reviews from customers who used our services at 11 S Kings Highway
Total reviews
154
Average Rating
4.5/5
KENNETH G,
Customer service response - Thank you for the amazing 5-star review, Kenneth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1794056837154
‘Gene M,
Customer service response - Thank you for the amazing 5-star review, Gene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793826608645
Jessica M,
Customer service response - Thank you for the amazing 5-star review, Jessica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793475859459
Glenn was exceptional. Very nice and polite. Explained the problem.
Sandra M,
Ladonna J,
Customer service response - Thank you for the amazing 5-star review, Ladonna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792621644263
Moriah L,
Customer service response - Thank you for the amazing 5-star review, Moriah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792429166333
Very fast and professional
Derrick E,
Customer service response - Thank you for your feedback, Derrick! We're glad to hear you found the service fast and professional.
Sears Home Services on 1792102271714
Fast service and good job
Rich G,
Customer service response - Thank you for your feedback, Rich! We're glad to hear you received fast service and a good job.
Sears Home Services on 1789251847867
KATE L,
Customer service response - Thank you for the amazing 5-star review, Kate! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788989680332
Rowdy C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788539154571
We had a washing machine repaired . Very good, personable repair guy . But we “paid” with an extended warranty plan. So most of your questions do not apply-in fact, not a single one of the “which services did you get” questions apply. Suggest you go back to the drawing board on this survey.!!
Rodney M,
Customer service response - Thank you for your feedback, Rodney! We're glad to hear the repair guy was very good and personable, and we appreciate your input on the survey.
Sears Home Services on 1788237415337
He was quick and knowledgeable.
Sheri L,
Customer service response - Thank you for your feedback, Sheri! We're glad to hear the technician was quick and knowledgeable.
Sears Home Services on 1788219527641
James E,
Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787689614384
My Lowe's warranty for my dishwasher went through Sears for repairs. Technician got the job done quickly, was very knowledgeable, and didn't mind me watching and asking question cuz I was curious. I would recommend getting a dishwasher repaired by him any day. Word of warning: Sears has switched to an AI only scheduling and updating service. It told me I would need to pay a diagnostic service fee (I did not, it was free with my warranty.) And when asked for a human to get that straightened out, it transferred me to the same named AI with a slightly different "voice" who told me there was no human that could assist and to stop asking because that answer would not change. 😐 So I decided whatever I'll just ignore that it's asking for payment and see what happens. Tech did not ask for payment at appt and I got a receipt showing $0 owed about 30 mins after he left. Kinda frustrating that the AI service was wrong and there is no longer a human to discuss and confirm things with though! Giving 5 stars specifically cuz the tech deserves it. The AI gets a 1/5 rating. Automating texts and calls? Sure. Getting rid of all human assistance for questions? No. That was frustrating. +--++-+-+-+-+-+-++-+-+-+--+- UPDATE: 10/26/2026 SEARS sent a tech out a 2nd time cuz out dishwasher finally called it quits. The part they present was unnecessary due to the washer being toast. Cost to fix the appliance was higher than cost effective, so we were offered a full reimbursement. Very happy with our experience this time as well. The tech was great and fast at his job.
Matty P,
Customer service response - Thank you for your detailed feedback, Matty! We're glad to hear the technician was knowledgeable and efficient, but we're sorry about the frustration with the AI scheduling and communication system.
Sears Home Services on 1786800234430
The technician never showed up!
herman D,
Customer service response - Thank you for your feedback, Herman. We apologize for the inconvenience and recommend contacting us directly to resolve this issue.
Sears Home Services on 1786764885752
Beyond excellent! Very personable and knowledgeable. Patiently answered my many questions. Thank you Choice and Jeffery for a better than expected experience.
Cathy R,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear Jeffery provided a personable and knowledgeable service, exceeding your expectations.
Sears Home Services on 1785448674827
Quick and efficient. Tim was easy to deal with and got the job done quickly
Matt H,
Customer service response - Thank you for your feedback, Matt! We're glad to hear Tim was easy to deal with and completed the job quickly and efficiently.
Sears Home Services on 1785172371526
Kyre W,
Customer service response - Thank you for the amazing 5-star review, Kyre! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784405201133
The maintenance man was Extremely professional.
Connie K,
Customer service response - Thank you for your feedback, Connie! We're glad to hear the maintenance man was extremely professional.
Sears Home Services on 1784145654965
Sherry L,
Customer service response - Thank you for the amazing 5-star review, Sherry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782420827443
Very knowledgeable, helped with repair/replacement of washer.
Ryan,
Customer service response - Thank you for your feedback, Ryan! We're glad to hear you found our service knowledgeable and helpful with your washer repair or replacement.
Sears Home Services on 1781897039500
JOSEPH E,
Customer service response - Thank you for the amazing 5-star review, Joseph! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781889240773
Excellent service.
Kathy O,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear you received excellent service.
Sears Home Services on 1781633083401
he was very professional and fantastic. got us back up and running very quickly. we appreciate him.
Christine B,
Customer service response - Thank you for your feedback, Christine! We're glad to hear the service was professional and quickly got you back up and running.
Sears Home Services on 1780530385327
Jeffery was wonderful! Very kind and knowledgeable! Helped us out!
Anna D,
Customer service response - Thank you for your feedback, Anna! We're glad to hear Jeffery was kind, knowledgeable, and helpful.
Sears Home Services on 1780508671607
