3151 S Springfield Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Harry H
Professional & pleasant. Very unhappy about no repair person appearing f scheduled service on Mother’s Day. Also there was no notification f sear’s about the no show. This no - show caused us to move to our son’s house to celebrate.
Customer service response - Thank you for your feedback, Harry. We're glad to hear you found our service professional and pleasant, but we apologize for the inconvenience caused by the missed appointment.
Sears Home Services on May 14, 2025
Cindi
Our repair person came to our residence twice, both times he was very respectful. He explained the issues ordered the parts and came back and installed the products. Would highly recommend this service. Thank you
Customer service response - Thank you for your review, Cindi! We're glad to hear that our repair person provided respectful and thorough service, and we appreciate your recommendation.
Sears Home Services on May 12, 2025
James P
Sears technician Stacey F did a fantastic job diagnosing the problem with my GE dish washer, knew exactly how to fix it, and had it back up and running in just a few minutes. We appreciate you Stacey!
Customer service response - Thank you for your review, James! We're thrilled to hear that Stacey provided excellent service and quickly got your dishwasher back up and running.
Sears Home Services on April 27, 2025
Pam G
After several cancelations he did an awesome job repairing the pump on our washer. Thank you Dan
Customer service response - Thank you for your review, Pam! We're glad to hear that Dan did an awesome job repairing your washer pump despite the cancellations.
Sears Home Services on April 27, 2025
Monica A
Very knowledgeable. Came at the times he said he would. He's a great repairman!
Customer service response - Thank you for your review, Monica! We're glad to hear that our repairman provided knowledgeable and timely service.
Sears Home Services on April 27, 2025
Mary S
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 16, 2025
Donald B
Fantastic experience. I submitted the symptoms online and picked a day for service. I was kept informed the whole time. The tech showed up ON TIME and repaired quickly.
Customer service response - Thank you for your review, Donald! We're happy to hear you had a fantastic experience with our timely and efficient service.
Sears Home Services on January 26, 2025
Mark E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 15, 2025
Kathleen S
Dan arrived when he said he would. He was just as pleasant as he was before. He replaced the broken part. And left no mess.
Customer service response - Thank you for your review, Kathleen! We're glad to hear that Dan provided timely, pleasant service and left everything tidy.
Sears Home Services on January 09, 2025
Miki H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 11, 2024
