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3151 S Springfield Ave Reviews
Read reviews from customers who used our services at 3151 S Springfield Ave
Total reviews
102
Average Rating
4.5/5
Fabian H,
Customer service response - Thank you for the amazing 5-star review, Fabian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788468579243
Rob D,
Customer service response - Thank you for the amazing 5-star review, Rob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787007610379
Both people that came to work on the frig did a great job. The first diagnosed and ordered the parts needed quickly and efficiently. The second came in and replaced the Ice maker in just a few minutes without disrupting our activities. They were AWESOME!
Ed (,
Customer service response - Thank you for your feedback, Ed! We're glad to hear both technicians did a great job diagnosing and replacing your ice maker efficiently.
Sears Home Services on 1786225194012
Service representatives repaired refrigerator and made sure any concerns the customer had were take care of before and after finishing their work.
Bob K,
Customer service response - Thank you for your feedback, Bob! We're glad to hear the service representatives addressed your concerns and ensured everything was taken care of with your refrigerator.
Sears Home Services on 1783168798950
Ed H,
Customer service response - Thank you for the amazing 5-star review, Ed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783110074709
Honest and would use again
Thomas M,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear you found our service honest and would use us again.
Sears Home Services on 1782521671674
Great service. Excellent work by Stacey. Could not have been better.
Earl M,
Customer service response - Thank you for your feedback, Earl! We're glad to hear Stacey provided excellent service and work.
Sears Home Services on 1782081740921
Very knowledgeable and efficient!
Max E,
Customer service response - Thank you for your feedback, Max! We're glad to hear you found the service knowledgeable and efficient.
Sears Home Services on 1781883538763
The repair service was great, he was very professional, friendly, and knowledgeable. HOWEVER - TOO MANY EMAILS (23 in 6 days), TEXTS (10 in 6 days) AND PHONE CALLS (4 in 15 minutes, SAME MESSAGE THAT NEVER COMPLETED. MESSAGE OVERLOAD AND UNNECESSARY AND VERY ANNOYING! CONTROL YOUR CUSTOMER SERVICE BETTER.
Carolyn J,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear the repair service was great, and we apologize for the excessive communication; we'll work on improving this aspect of our service.
Sears Home Services on 1778406357342
Our technician did an awesome job!! Very well pleased
Cindy C,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear you were very well pleased with the awesome job done by our technician.
Sears Home Services on 1777658635313
Shannan L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773100217782
While he couldn't fix my too old freezer, he was quick to find out the problem and explain it to me. Very professional and friendly. Would definitely consult again.
Jana C,
Customer service response - Thank you for your review, Jana! We're glad to hear our technician was professional and friendly, and we appreciate your understanding regarding your freezer.
Sears Home Services on 1773015659598
Glenn E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772496328780
Very competent. Very thorough.
Mz316,
Customer service response - Thank you for your review! We're glad to hear you found our service competent and thorough.
Sears Home Services on 1772419702572
Very knowledgeable here for 20 minutes and the problem is solved. I will definitely be calling them again.
Sherry H,
Customer service response - Thank you for your review, Sherry! We're glad to hear our knowledgeable technician solved the problem quickly, and we look forward to assisting you again.
Sears Home Services on 1771892216178
All went well and washer works now!
Jeanie K,
Customer service response - Thank you for your review, Jeanie! We're glad to hear everything went well and your washer is working now.
Sears Home Services on 1768880804251
Lena G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767921891257
Technicians are super pleasant and easy to work with. Unfortunately all other communication is through AI. Very difficult to get help if you need it
Shania H,
Customer service response - Thank you for your review, Shania! We're glad to hear our technicians were pleasant and easy to work with, and we appreciate your feedback on communication.
Sears Home Services on 1767744337557
Fantastic experience! The tech was knowledgeable, friendly, and efficient!
Damaris L,
Customer service response - Thank you for your review, Damaris! We're glad to hear you had a fantastic experience with our knowledgeable, friendly, and efficient technician.
Sears Home Services on 1767661165600
Valerie L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765330826682
Our ice maker was covered with our home warranty.
Cheryl J,
Customer service response - Thank you for your review, Cheryl! We're glad to hear your ice maker was covered under your home warranty.
Sears Home Services on 1765162753857
Great job , fixed issue quickly
Mia C,
Customer service response - Thank you for your review, Mia! We're glad to hear our team did a great job and fixed the issue quickly.
Sears Home Services on 1765163514291
Prompt, courteous, and professional. Work was done well and quickly
T D,
Customer service response - Thank you for your review, T Dog! We're glad to hear you found our service prompt, courteous, and professional.
Sears Home Services on 1764730448035
Excellent service, good communication skills. Easy to coordinate. Reliable, Knowledgeable and considered an expert in their field
Sunshine W,
Customer service response - Thank you for your review, Sunshine! We're glad to hear you found our service excellent, reliable, and knowledgeable with good communication skills.
Sears Home Services on 1763599034709
Donna S,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763516172050
