Appointment Lookup
802-552-4364
3151 S Springfield Ave Reviews
Read reviews from customers who used our services at 3151 S Springfield Ave
Total reviews
92
Average Rating
4.5/5
The repair service was great, he was very professional, friendly, and knowledgeable. HOWEVER - TOO MANY EMAILS (23 in 6 days), TEXTS (10 in 6 days) AND PHONE CALLS (4 in 15 minutes, SAME MESSAGE THAT NEVER COMPLETED. MESSAGE OVERLOAD AND UNNECESSARY AND VERY ANNOYING! CONTROL YOUR CUSTOMER SERVICE BETTER.
Carolyn J,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear the repair service was great, and we apologize for the excessive communication; we'll work on improving this aspect of our service.
Sears Home Services on 1778406357342
Our technician did an awesome job!! Very well pleased
Cindy C,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear you were very well pleased with the awesome job done by our technician.
Sears Home Services on 1777658635313
Shannan L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773100217782
While he couldn't fix my too old freezer, he was quick to find out the problem and explain it to me. Very professional and friendly. Would definitely consult again.
Jana C,
Customer service response - Thank you for your review, Jana! We're glad to hear our technician was professional and friendly, and we appreciate your understanding regarding your freezer.
Sears Home Services on 1773015659598
Glenn E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772496328780
Very competent. Very thorough.
Mz316,
Customer service response - Thank you for your review! We're glad to hear you found our service competent and thorough.
Sears Home Services on 1772419702572
Very knowledgeable here for 20 minutes and the problem is solved. I will definitely be calling them again.
Sherry H,
Customer service response - Thank you for your review, Sherry! We're glad to hear our knowledgeable technician solved the problem quickly, and we look forward to assisting you again.
Sears Home Services on 1771892216178
All went well and washer works now!
Jeanie K,
Customer service response - Thank you for your review, Jeanie! We're glad to hear everything went well and your washer is working now.
Sears Home Services on 1768880804251
Lena G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767921891257
Technicians are super pleasant and easy to work with. Unfortunately all other communication is through AI. Very difficult to get help if you need it
Shania H,
Customer service response - Thank you for your review, Shania! We're glad to hear our technicians were pleasant and easy to work with, and we appreciate your feedback on communication.
Sears Home Services on 1767744337557
