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3151 S Springfield Ave Reviews
Read reviews from customers who used our services at 3151 S Springfield Ave
Total reviews
101
Average Rating
4.4/5
Service representatives repaired refrigerator and made sure any concerns the customer had were take care of before and after finishing their work.
Bob K,
Customer service response - Thank you for your feedback, Bob! We're glad to hear the service representatives addressed your concerns and ensured everything was taken care of with your refrigerator.
Sears Home Services on 1783168798950
Ed H,
Customer service response - Thank you for the amazing 5-star review, Ed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783110074709
Honest and would use again
Thomas M,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear you found our service honest and would use us again.
Sears Home Services on 1782521671674
Great service. Excellent work by Stacey. Could not have been better.
Earl M,
Customer service response - Thank you for your feedback, Earl! We're glad to hear Stacey provided excellent service and work.
Sears Home Services on 1782081740921
Very knowledgeable and efficient!
Max E,
Customer service response - Thank you for your feedback, Max! We're glad to hear you found the service knowledgeable and efficient.
Sears Home Services on 1781883538763
The repair service was great, he was very professional, friendly, and knowledgeable. HOWEVER - TOO MANY EMAILS (23 in 6 days), TEXTS (10 in 6 days) AND PHONE CALLS (4 in 15 minutes, SAME MESSAGE THAT NEVER COMPLETED. MESSAGE OVERLOAD AND UNNECESSARY AND VERY ANNOYING! CONTROL YOUR CUSTOMER SERVICE BETTER.
Carolyn J,
Customer service response - Thank you for your feedback, Carolyn! We're glad to hear the repair service was great, and we apologize for the excessive communication; we'll work on improving this aspect of our service.
Sears Home Services on 1778406357342
Our technician did an awesome job!! Very well pleased
Cindy C,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear you were very well pleased with the awesome job done by our technician.
Sears Home Services on 1777658635313
Shannan L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773100217782
While he couldn't fix my too old freezer, he was quick to find out the problem and explain it to me. Very professional and friendly. Would definitely consult again.
Jana C,
Customer service response - Thank you for your review, Jana! We're glad to hear our technician was professional and friendly, and we appreciate your understanding regarding your freezer.
Sears Home Services on 1773015659598
Glenn E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772496328780
