3151 S Springfield Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon P
Tina C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 20, 2025
Kristina J
Freezer was zapped by lightning. Roy made every effort to get here asap. Took a few reschedules but the freezer is up and running.
Customer service response - Thank you for your review, Kristina! We're glad to hear that Roy made every effort to get your freezer running again despite the reschedules.
Sears Home Services on July 15, 2025
Diane H
He was very knowledgeable. He diagnosed the problem quickly, fixed it and was very good at taking care of the issue! If we ever have a problem again...I hope he will be the serviceman that is sent to our home!
Customer service response - Thank you for your review, Diane! We're glad to hear that our technician provided knowledgeable and efficient service, and we hope to assist you again in the future.
Sears Home Services on July 07, 2025
Alexander K
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 25, 2025
Marchell P
Professional and efficient
Customer service response - Thank you for your review, Marchell! We're glad to hear you found our service professional and efficient.
Sears Home Services on June 01, 2025
Harry H
Professional & pleasant. Very unhappy about no repair person appearing f scheduled service on Mother’s Day. Also there was no notification f sear’s about the no show. This no - show caused us to move to our son’s house to celebrate.
Customer service response - Thank you for your feedback, Harry. We're glad to hear you found our service professional and pleasant, but we apologize for the inconvenience caused by the missed appointment.
Sears Home Services on May 14, 2025
Cindi
Our repair person came to our residence twice, both times he was very respectful. He explained the issues ordered the parts and came back and installed the products. Would highly recommend this service. Thank you
Customer service response - Thank you for your review, Cindi! We're glad to hear that our repair person provided respectful and thorough service, and we appreciate your recommendation.
Sears Home Services on May 12, 2025
James P
Sears technician Stacey F did a fantastic job diagnosing the problem with my GE dish washer, knew exactly how to fix it, and had it back up and running in just a few minutes. We appreciate you Stacey!
Customer service response - Thank you for your review, James! We're thrilled to hear that Stacey provided excellent service and quickly got your dishwasher back up and running.
Sears Home Services on April 27, 2025
Pam G
After several cancelations he did an awesome job repairing the pump on our washer. Thank you Dan
Customer service response - Thank you for your review, Pam! We're glad to hear that Dan did an awesome job repairing your washer pump despite the cancellations.
Sears Home Services on April 27, 2025
