3151 S Springfield Ave Reviews
Read reviews from customers who used our services at 3151 S Springfield Ave
Total reviews
92
Average Rating
4.5/5
Great job.
Michael C,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755463007089
Very efficient.
D L,
Customer service response - Thank you for your review, D Lomeli! We're glad to hear you found our service efficient.
Sears Home Services on 1755460694238
Martin was great. Fixed the refrigerator. Actuzl process with extended warranty company not so great as it took too long to get them to send Martin. Not Martin or Sears Appliance fault.
Stephen F,
Customer service response - Thank you for your review, Stephen! We're glad to hear Martin provided great service in fixing your refrigerator, and we appreciate your understanding regarding the extended warranty process.
Sears Home Services on 1755131203186
Lawrence P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754639104225
The repairmen are courteous and knowledgeable. I have the warranty plan and feel it is well worth it!
Nancy S,
Customer service response - Thank you for your review, Nancy! We're glad to hear that our repairmen provided courteous and knowledgeable service and that you're satisfied with the warranty plan.
Sears Home Services on 1754008521694
Very friendly and thorough gentleman. Was able to explain the issues so I could easily understand. Unfortunately, the cost of repair was higher then expected so will end up with a new appliance. .
Jill P,
Customer service response - Thank you for your review, Jill! We're glad to hear our technician was friendly and thorough, even though the repair cost led you to consider a new appliance.
Sears Home Services on 1754008517822
Sharon P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1753662800951
Tina C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1753066843517
Freezer was zapped by lightning. Roy made every effort to get here asap. Took a few reschedules but the freezer is up and running.
Kristina J,
Customer service response - Thank you for your review, Kristina! We're glad to hear that Roy made every effort to get your freezer running again despite the reschedules.
Sears Home Services on 1752628390203
He was very knowledgeable. He diagnosed the problem quickly, fixed it and was very good at taking care of the issue! If we ever have a problem again...I hope he will be the serviceman that is sent to our home!
Diane H,
Customer service response - Thank you for your review, Diane! We're glad to hear that our technician provided knowledgeable and efficient service, and we hope to assist you again in the future.
Sears Home Services on 1751867932385