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425 Rice St Reviews
Read reviews from customers who used our services at 425 Rice St
Total reviews
249
Average Rating
4.7/5
Excellent service
Very knowledgeable, intelligent and friendly. He found the problem quickly and did a great job not only fixing it but putting everything back in good order.
Douglas B,
Saint Paul, MNTech Allen was great, Sears scheduling was horrid
1st appt to troubleshoot and order the replacement part for our microwave went very well. The part arrived 3 days later. Attempting to get a technician out to install the new part took Sears Home Services 4 failed attempts because they did not listen when I confirmed each time that the part had arrived. I wasted 4 afternoons waiting for the technician to show up only to be disappointed with no word at all from Sears that they weren't coming. The 5th attempt was successful only because tech Allen decided to personally show up as scheduled even though the Sears system still showed the part as not having arrived - 3 months after the 1st appointment. I will never use Sears Home Services again and do not recommend them to schedule any repair.
Steve S,
Cottage Grove, MNprofessional
Andres was very communicative & friendly. He helped us figure out what was wrong
Alexa H,
Saint Paul, MNCourteous, knowledgeable, and effient
Says it all. Pleased to have Sears involved.. they are very professional
Terry D,
Woodbury, MNJeffrey was very knowledgeable about our appliance
Jeffery explained what he thought was the cause of our problem after carefully listening to our explanation of the symptoms.
Gary K,
Saint Paul, MNExcellent communication
Excellent communication
Emmanuel L,
Saint Paul, MNHome dryer visit
Frank was great. Personable, quick and very helpful. Highly recommend
Lynn S,
Saint Paul, MNOven repair
Fixed the oven quickly and very expensively. But that's what I get for not doing it myself.
Jim H,
Saint Paul, MNWasher
Very friendly and fixed it in a timely manner
Kevin G,
Woodberry, MNGreat
He is very knowledgeable and does a great job, however I don't think it is still working. He said it probably is the condenser
Joni S,
Hastings, MN