425 Rice St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Review for Aaron B
Aaron B fixed our freezer and came back to our home on 1/8/24 because of the same issue. He is nice, provides great customer service, he is friendly and professional. I was pleasantly surprised to see him on 1/8/24, it was nice to have him come back to our home.
Anthony W, Saint Paul, MN
Good advice was given.
Good advice. Maytag no longer makes the part, but Robert provided good advice on how to proceed.
Daniel Q, Saint Paul, MN
Jeff was great your scheduling and repair coordination-bad
My technician was on time and diagnosed my problem and told me my replacement part was no longer available he explained my next options my dissatisfaction was with the practice of of sears scheduling the appointment for the next business day I called for the repair service and the service department scheduled the repair for more than 3 weeks laterl I think there should be coordination between scheduling and repair service I sat at home all day no repair showed up for repair appointment 3 days in a row this caused me to consider cancelling my service contract
Christopher R, Saint Paul, MN
Outstanding
Outstanding help and service from Brett!! On time and knowledgeable!
Conor B, Saint Paul, MN
Is my refrigerator running??
Great service! Wish I could've called and spoke with someone to discuss when my part came in versus trying to get through the prompts, but it all worked out
Samantha B, Saint Paul, MN
Water Softener Motor Repair
Nice to talk to and did great work. Got the job done quickly!
Jerry B, New Brighton, MN
Washer
Robert was knowledgeable about the issue with my washer. Unfortunately, parts are not available to fix it.
Diana D, Saint Paul, MN
Fridge Repair
Aaron, was very nice, professional, friendly and knowledgeable! I would like him to repair any of our appliances again!
Anthony W, Saint Paul, MN
Excellent service!
Aaron communicated exactly when he would be arriving, arrived on time and solved the problem quickly and efficiently.
Christine M, Saint Paul, MN
Microwave repair
He was polite and fast, had my microwave repaired in less then 30 minutes
Kenneth E, Hastings, MN
