3001 White Bear Ave N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael R
Vish my service technician was great to work with. I would highly recommend his services.
Customer service response - Thank you for your positive feedback, Michael! We're thrilled to hear that Vish provided great service and that you would recommend him.
Sears Home Services on December 01, 2024
Cheryl F
Great customer experience; great technician.
Customer service response - Thank you for your positive feedback, Cheryl! We're delighted to hear you had a great customer experience with our technician.
Sears Home Services on December 01, 2024
John D
Our technician performed good work. However, the water hose to the dryer broke while the belt was being replaced. The temporary fix was to replace the hose to the washer and disconnect the hose to the dryer which supports the steam function. While both units work, minus the steam function on the dryer, the work is not complete. I have agreed to buy a new hose and will schedule a tuneup for the washer. At this time I expect the hose to be replaced to the dryer so that both units function as they did prior to the service, and we have a working steam function for the dryer. This work should be covered under the warranty as the breakage occurred during the service.
Customer service response - Thank you for your detailed feedback, John. We're sorry for the inconvenience caused and appreciate your understanding. Please contact us directly to ensure the necessary repairs are completed under warranty.
Sears Home Services on November 18, 2024
Nick G
Vish was professional, courteous and a wealth of knowledge and experience. I was very appreciative of his insight and ability to diagnose and remedy any issues we were having with our appliances. Thanks Vish!
Customer service response - Thank you for your wonderful feedback, Nick! We're thrilled to hear that Vish provided professional and insightful service, and was able to address your appliance issues effectively.
Sears Home Services on November 14, 2024
Kofi M
Technician did an excellent job!
Customer service response - Thank you for your positive feedback, Kofi! We're thrilled to hear you had an excellent experience with our technician.
Sears Home Services on November 11, 2024
Bruce N
Susan A
Good communication. Fixed problem on the spot
Customer service response - Thank you for your positive feedback, Susan! We're glad to hear our communication and on-the-spot repair met your expectations.
Sears Home Services on November 07, 2024
Amar B
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 27, 2024
Thomas G
I don't know if cleaning floor/vacuuming lint etc ....is something you normally do. Apparently, not. Maybe you should think about it. Other than that the technician was awesome. Very efficient.
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technician was efficient, and we appreciate your suggestion for additional services.
Sears Home Services on October 23, 2024
Julie B
Michael was awesome. On time and got the job done.
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Michael provided timely and efficient service.
Sears Home Services on October 15, 2024
