Appointment Lookup
802-552-4364
24139 Greenway Rd Ste B Reviews
Read reviews from customers who used our services at 24139 Greenway Rd Ste B
Total reviews
190
Average Rating
4.6/5
Very knowledgeable and friendly. Cal was fantastic! He was timely, understood the problem, and managed it properly. As for your service in general - you need to hire people and limit the robot text messages. It's extremely disappointing and frustrating. It took eight scheduled and canceled appointments to get a person here who could deal with the issue.
Susan K,
Customer service response - Thank you for your feedback, Susan! We're glad to hear Cal was knowledgeable, friendly, and managed the issue properly, and we apologize for the scheduling frustrations you experienced.
Sears Home Services on 1785427150148
Jeff was the technician that helped troubleshooting the issue and was very professional.
Marlene M,
Customer service response - Thank you for your feedback, Marlene! We're glad to hear Jeff was professional and helpful in troubleshooting the issue.
Sears Home Services on 1784734450192
Lisa W,
Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783704352573
Robert was very patient, kind, respectful, and helpful. He was knowledgeable and shared information with us. We were very happy with his service and our washing machine is working great.
Terry M,
Customer service response - Thank you for your feedback, Terry! We're glad to hear Robert was patient, kind, respectful, and helpful, and that your washing machine is working great.
Sears Home Services on 1782324891670
Cal provided excellent service and insight. Going the extra mile where other companies would have just tried to replace versus repair. Very thankful for my experience today!
Tony K,
Customer service response - Thank you for your feedback, Tony! We're glad to hear Cal provided excellent service and went the extra mile to repair instead of replace.
Sears Home Services on 1781820422823
Options weighed by warranty company and replacement fridge was better option vs repairing for $1400.
Suz M,
Customer service response - Thank you for your feedback, Suz! We're glad to hear the warranty company helped you find the best option for your fridge.
Sears Home Services on 1781023899656
Cindy M,
Customer service response - Thank you for the amazing 5-star review, Cindy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781020748739
The repair to my Samsung refridgeerator was due to the water tank in my RV freezing and breaking over the winter. The tank itself was not available and we had to replace the entire assembly - very short sided on the part of Samsung and very expensive for me. The service was exceptional. My comment about "overpriceed" was in the parts NOT the service or their cost.
George H,
Customer service response - Thank you for your feedback, George! We're glad to hear the service was exceptional, and we understand your concerns about the cost of parts.
Sears Home Services on 1780596485628
Jesse U,
Customer service response - Thank you for the amazing 5-star review, Jesse! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780421670747
Lily B,
Customer service response - Thank you for the amazing 5-star review, Lily! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779383046077
