2000 Ten Mile Rd Reviews

Read reviews from customers who used our services at 2000 Ten Mile Rd


Total reviews

423


Average Rating

4.6/5

January 05, 2026
Overall rating

Howard was on time and very knowledgeable and professional.

Lisa T,

Customer service response - Thank you for the 5-star review, Lisa! We're happy to hear that Howard was on time, knowledgeable, and professional.

Sears Home Services on 1767661314699

December 28, 2025
Overall rating

Excellent service! Highly recommend

Kathy K,

Customer service response - Thank you for the 5-star review, Kathy! We're happy to hear you received excellent service and appreciate your recommendation.

Sears Home Services on 1766974825117

December 23, 2025
Overall rating

He wasvgreat, explained everything he had to do and now I’m ready for the next snow, although I’d rather not see any.

Frederick R,

Customer service response - Thank you for the 5-star review, Frederick! We're happy to hear that everything was explained clearly and you're prepared for the next snow, even if you're hoping it doesn't come.

Sears Home Services on 1766450307156

December 17, 2025
Overall rating

Anthony S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1766025462429

December 16, 2025
Overall rating

Kaylyn B provided excellent customer service. He was persistent in getting the job completed and kept me apprised during the process. I recommend Sears service.

Mable J,

Customer service response - Thank you for the 5-star review, Mable! We're happy to hear that Kaylyn B provided excellent customer service and kept you informed throughout the process.

Sears Home Services on 1765937936547

December 14, 2025
Overall rating

Very friendly, not only repaired the appliance but explained the failure and made some recommendations to avoid recurrence.

Michael M,

Customer service response - Thank you for the 5-star review, Michael! We're happy to hear that our technician was friendly, repaired your appliance, and provided helpful recommendations.

Sears Home Services on 1765768540558

December 09, 2025
Overall rating

Victoria F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1765330826557

December 09, 2025
Overall rating

Kevin was very thorough and friendly. He explained what could have happened to cause my issue and made sure that if it occurs again within 30days I can apply the visit payment to the repair.

Palencia M,

Customer service response - Thank you for the 5-star review, Palencia! We're happy to hear that Kevin was thorough and friendly, and provided helpful information about your issue and the visit payment.

Sears Home Services on 1765330184442

December 09, 2025
Overall rating

Dan was very honest and helpful. Sears sends you a text with an approximate time the tech will be there and how many stops away they are. All of this was VERY helpful. I would use their service again. It was $150 for them to come out regardless. I think that’s a bit much but it is what it is.

Heidi H,

Customer service response - Thank you for the 5-star review, Heidi! We're happy to hear that Dan was honest and helpful, and that you found our communication about the technician's arrival time useful.

Sears Home Services on 1765241575619

December 07, 2025
Overall rating

Very polite and informative about my appliance. If I need anything else done. I hope you would send him.

Carole B,

Customer service response - Thank you for the 5-star review, Carole! We're happy to hear that our technician was polite and informative, and we'll do our best to send him for any future needs.

Sears Home Services on 1765162862109

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