2000 Ten Mile Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
maha G
The Technician was Very professional, got the job done. The Technician is not the problem with Sear's Appliance repair, its the scheduling department or the system Sear's is using to communicate with the customer. The call are being uploaded right or your system is out dated not keeping up with updated this is what happen with the Sears store to close. THE COMMUNICATE WITH CUSTOMER IS THE PROBLEM THAT'S A 1 🌟.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 23, 2024
Michael G
Quick diagnosis of the problem. The technician had the replacement part on his truck and had the entire repair done within 30 minutes.
Customer service response - Thank you for the 5-star review, Michael! We're thrilled to hear that our technician provided a quick diagnosis and efficient repair service.
Sears Home Services on October 23, 2024
Alicia S
Thank you, Joshua. I’m glad you think about your work before diving in and taking things apart. You found the cause to the drainage problem quickly. And I appreciate your pre- call, courtesy, and respect for my home. Everything is dry and working 👍🏽
Customer service response - Thank you for the 5-star review, Alicia! We're thrilled to hear that Joshua provided thoughtful and respectful service, resolving your drainage problem efficiently.
Sears Home Services on October 17, 2024
Priscilla L
Very knowledgeable and helpful
Customer service response - Thank you for the 5-star review, Priscilla! We're thrilled to hear that our team was knowledgeable and helpful during your service.
Sears Home Services on October 10, 2024
Cathy J
Technician was very knowledgeable and answered my questions. He was polite and completed the job quickly.
Customer service response - Thank you for the 5-star review, Cathy! We're thrilled to hear that our technician was knowledgeable, polite, and efficient in completing the job.
Sears Home Services on October 03, 2024
ima B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 30, 2024
Yvonne T
Technician showed me what was wrong with my refrigerator not cooling. He also fixed my door as well. Great customer service!!!!!!
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 28, 2024
Donald J
Excellent, professional, very informative and knowledgeable.
Customer service response - Thank you for the 5-star review, Donald! We're thrilled to hear that you found our service excellent, professional, and informative.
Sears Home Services on September 26, 2024
Gwendolyn B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 25, 2024
Michele B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 16, 2024