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2000 Ten Mile Rd Reviews
Read reviews from customers who used our services at 2000 Ten Mile Rd
Total reviews
394
Average Rating
4.6/5
Michael provided exceptional customer service. Highly satisfied customer service experience.
Leilani B,
Customer service response - Thank you for sharing your positive experience, Leilani! We're thrilled to hear that Michael provided exceptional customer service.
Sears Home Services on 1726186073483
Informed me that the part installed is from a 3rd party and if a problem arises within the warranty to give them a call. Also discussed which service would require getting a new washer. Lastly, offered tips on how to expand the life of my washer.
Nkenge,
Customer service response - Thank you for sharing your positive experience, Nkenge! We're glad our technician provided you with valuable information and tips to extend the life of your washer.
Sears Home Services on 1725765188009
The Technician was very polite and professional. He came in and fixed my issue with my refrigerator and explained what went wrong with it. I appreciate his help and expertise. Thank you for sending him out to repair my refrigerator.
Rita D,
Customer service response - Thank you for sharing your positive experience, Rita! We're delighted to hear that our technician was polite, professional, and able to resolve your refrigerator issue efficiently.
Sears Home Services on 1725765207020
My technician was friendly, fast and efficient.
Yolanda L,
Customer service response - Thank you for the 5-star review, Yolanda! We're delighted to hear about your positive experience with our friendly and efficient technician.
Sears Home Services on 1725419949840
Very Professional and completed the installation in less than 15 minutes. 5 ⭐️⭐️⭐️⭐️⭐️
Bob W,
Customer service response - Thank you for the 5-star rating, Bob! We're delighted to hear about the quick and professional installation experience.
Sears Home Services on 1725276009399
Poor customer service and support
Mike D,
Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724295197848
He was patient in explaining and completing the work necessary, as well as, explaining the paperwork in a calm professional manner. I am pleased with the work.
Barbara I,
Customer service response - Thank you for acknowledging the patience and professionalism of our team. We are delighted to hear that you are pleased with the work completed.
Sears Home Services on 1723604087968
Etheldra B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723517983484
Marc H,
Customer service response - Thank you so much for the 5-star rating, Marc! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723000606745
The service guy was very helpful, explain what was going on with appliance and fix the problem, in a timely fashion. Always was very nice
Felicia J,
Customer service response - We're thrilled to hear about your positive experience with our technician and appreciate your feedback on the prompt and friendly service. Thank you for choosing us for your appliance repair needs!
Sears Home Services on 1722769699489
