2000 Ten Mile Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rita D
The Technician was very polite and professional. He came in and fixed my issue with my refrigerator and explained what went wrong with it. I appreciate his help and expertise. Thank you for sending him out to repair my refrigerator.
Customer service response - Thank you for sharing your positive experience, Rita! We're delighted to hear that our technician was polite, professional, and able to resolve your refrigerator issue efficiently.
Sears Home Services on September 07, 2024
Yolanda L
My technician was friendly, fast and efficient.
Customer service response - Thank you for the 5-star review, Yolanda! We're delighted to hear about your positive experience with our friendly and efficient technician.
Sears Home Services on September 03, 2024
Bob W
Very Professional and completed the installation in less than 15 minutes. 5 ⭐️⭐️⭐️⭐️⭐️
Customer service response - Thank you for the 5-star rating, Bob! We're delighted to hear about the quick and professional installation experience.
Sears Home Services on September 02, 2024
Mike D
Poor customer service and support
Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 21, 2024
Barbara I
He was patient in explaining and completing the work necessary, as well as, explaining the paperwork in a calm professional manner. I am pleased with the work.
Customer service response - Thank you for acknowledging the patience and professionalism of our team. We are delighted to hear that you are pleased with the work completed.
Sears Home Services on August 13, 2024
Etheldra B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 12, 2024
Marc H
Customer service response - Thank you so much for the 5-star rating, Marc! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 06, 2024
Felicia J
The service guy was very helpful, explain what was going on with appliance and fix the problem, in a timely fashion. Always was very nice
Customer service response - We're thrilled to hear about your positive experience with our technician and appreciate your feedback on the prompt and friendly service. Thank you for choosing us for your appliance repair needs!
Sears Home Services on August 04, 2024
Anthony H
Dennis was efficient, kind, skillful technician. he was quick to assess the problem and fix it in a timely manner.
Customer service response - Thank you for taking the time to share your positive experience with Dennis; we're glad to hear he met your expectations with his efficiency and kindness.
Sears Home Services on August 01, 2024
Cassandra B
The repair man was very very kind explained everything to me so that I can understand. I appreciated him and the company. He was prompt and early which makes a wonderful experience especially on a Saturday morning when you have errands to run
Customer service response - Thank you for recognizing the effort and professionalism of our repairman. We're thrilled to hear we could make your Saturday more convenient and look forward to serving you again!
Sears Home Services on July 28, 2024