2000 Ten Mile Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (248 reviews)

Rita D

September 07, 2024

The Technician was very polite and professional. He came in and fixed my issue with my refrigerator and explained what went wrong with it. I appreciate his help and expertise. Thank you for sending him out to repair my refrigerator.

Source: Google

Customer service response - Thank you for sharing your positive experience, Rita! We're delighted to hear that our technician was polite, professional, and able to resolve your refrigerator issue efficiently.

Sears Home Services on September 07, 2024

Yolanda L

September 03, 2024

My technician was friendly, fast and efficient.

Source: Google

Customer service response - Thank you for the 5-star review, Yolanda! We're delighted to hear about your positive experience with our friendly and efficient technician.

Sears Home Services on September 03, 2024

Bob W

September 02, 2024

Very Professional and completed the installation in less than 15 minutes. 5 ⭐️⭐️⭐️⭐️⭐️

Source: Google

Customer service response - Thank you for the 5-star rating, Bob! We're delighted to hear about the quick and professional installation experience.

Sears Home Services on September 02, 2024

Mike D

September 06, 2024

Poor customer service and support

Source: Google

Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on August 21, 2024

Barbara I

August 13, 2024

He was patient in explaining and completing the work necessary, as well as, explaining the paperwork in a calm professional manner. I am pleased with the work.

Source: Google

Customer service response - Thank you for acknowledging the patience and professionalism of our team. We are delighted to hear that you are pleased with the work completed.

Sears Home Services on August 13, 2024

Etheldra B

August 12, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 12, 2024

Marc H

August 06, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating, Marc! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 06, 2024

Felicia J

August 04, 2024

The service guy was very helpful, explain what was going on with appliance and fix the problem, in a timely fashion. Always was very nice

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician and appreciate your feedback on the prompt and friendly service. Thank you for choosing us for your appliance repair needs!

Sears Home Services on August 04, 2024

Anthony H

August 01, 2024

Dennis was efficient, kind, skillful technician. he was quick to assess the problem and fix it in a timely manner.

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with Dennis; we're glad to hear he met your expectations with his efficiency and kindness.

Sears Home Services on August 01, 2024

Cassandra B

July 27, 2024

The repair man was very very kind explained everything to me so that I can understand. I appreciated him and the company. He was prompt and early which makes a wonderful experience especially on a Saturday morning when you have errands to run

Source: Google

Customer service response - Thank you for recognizing the effort and professionalism of our repairman. We're thrilled to hear we could make your Saturday more convenient and look forward to serving you again!

Sears Home Services on July 28, 2024

Average Rating: 4.7/5 (248 reviews)