7601 23 Mile Rd Reviews

Read reviews from customers who used our services at 7601 23 Mile Rd


Total reviews

196


Average Rating

4.5/5

July 27, 2025
Overall rating

Although I didn’t get the good news I was hoping for with my washing machine, Mark did a great job diagnosing the situation and explaining to me what was wrong. One of the better technicians I’ve come across. Next time I have an issue with an appliance, I’ll be asking for Mark

Teduse J,

Customer service response - Thank you for your positive feedback, Jordan! We're happy to hear that Mark provided a thorough diagnosis and clear explanation for your washing machine issue.

Sears Home Services on 1753660047878

July 27, 2025
Overall rating

Brian came in and was very knowledgeable took no time to get the unit back running. Very professional

Kimberly C,

Customer service response - Thank you for your positive feedback, Kimberly! We're happy to hear that Brian was knowledgeable and professional in getting your unit back up and running.

Sears Home Services on 1753660529687

July 28, 2025
Overall rating

Ronald F,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753662734524

July 28, 2025
Overall rating

Helmut K,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753662800823

July 23, 2025
Overall rating

Dave finally fixed the appliance. Thorough diagnosis repair then verified his work.

Calvin H,

Customer service response - Thank you for your positive feedback, Calvin! We're happy to hear that Dave provided a thorough diagnosis and repair, ensuring everything was fixed properly.

Sears Home Services on 1753320150998

July 21, 2025
Overall rating

Sears shows up on time and has always been able to identify the issue.

Jessica T,

Customer service response - Thank you for your positive feedback, Jessica! We're happy to hear that our team consistently arrives on time and identifies issues effectively.

Sears Home Services on 1753141141849

July 20, 2025
Overall rating

Lisa B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1753066843512

July 17, 2025
Overall rating

Don was a super service man. He explained every thing clearly. I was impressed with him. Thank You Don K!!

Frank G,

Customer service response - Thank you for your positive feedback, Frank! We're delighted to hear that Don provided clear explanations and made a great impression.

Sears Home Services on 1752807625284

July 14, 2025
Overall rating

David was very nice and did a great job! But my other comment is the way sears handles the appointments is terrible. Someone was supposed to come the day before and they didn’t. Making me stay home for 5 hours and no one showing up.

Cathy J,

Customer service response - Thank you for your feedback, Cathy! We're happy to hear David did a great job, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly so we can address this issue.

Sears Home Services on 1752453866627

July 09, 2025
Overall rating

Caryn S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752112495517

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