7601 23 Mile Rd Reviews

Read reviews from customers who used our services at 7601 23 Mile Rd


Total reviews

208


Average Rating

4.6/5

September 13, 2026
Overall rating

Dan is a very competent and conscientious employee that is extremely capable in both the careful handling of our washer and diagnosing and repairing the problem. He has never caused additional damage to our machine or the parts that he is to replace. He is a great asset to your company and rates over 5 Stars!

Phil,

Customer service response - Thank you for your feedback, Phil! We're glad to hear Dan's competence and conscientiousness have made a positive impact on your washer repairs.

Sears Home Services on 1789399816602

September 12, 2026
Overall rating

Yousif,

Customer service response - Thank you for the amazing 5-star review, Yousif! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789248389943

September 02, 2026
Overall rating

Great experience

Connie W,

Customer service response - Thank you for your feedback, Connie! We're glad to hear you had a great experience.

Sears Home Services on 1788389283799

August 31, 2026
Overall rating

Don was amazing! Kind, patient and even cleaned up, which I was not expecting at all. He didn’t just handle the issue at hand, but made sure the overall appliance was set up properly so to eliminate the same issue again.

Vickie B,

Customer service response - Thank you for your feedback, Vickie! We're glad to hear Don was amazing, kind, and thorough in ensuring your appliance was set up properly.

Sears Home Services on 1788231477136

August 31, 2026
Overall rating

Great work!

Kirschenheiter F,

Customer service response - Thank you for your feedback! We're glad to hear you were pleased with the work.

Sears Home Services on 1788220515503

August 19, 2026
Overall rating

Our service technician was training someone, so it may have taken a little longer than usual, but both people were very personable. This repair was paid for by a service package I bought when the appliances were new, so I paid nothing, which made me really happy.

Wendy H,

Customer service response - Thank you for your feedback, Wendy! We're glad to hear both technicians were personable and that your service package covered the repair, making you happy.

Sears Home Services on 1787239930577

August 14, 2026
Overall rating

Very nice guy very knowledgeable and friendly highly recommend

Brandon W,

Customer service response - Thank you for your feedback, Brandon! We're glad to hear you found our technician knowledgeable and friendly.

Sears Home Services on 1786812776248

August 12, 2026
Overall rating

The repairman was unable to fix the problem but he put me in contact with the people who can. He was very knowledgeable and courteous throughout.

Dan B,

Customer service response - Thank you for your feedback, Dan! We're glad to hear the repairman was knowledgeable and courteous, and that he guided you to the right contacts for further assistance.

Sears Home Services on 1786631357473

August 09, 2026
Overall rating

Sandra S,

Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786370515917

August 04, 2026
Overall rating

Thomas arrived right on time, he diagnosed the leaking dishwashers problem, ordered & had the parts shipped to our home. Thomas came back a few days later to install the parts. Dishwasher is working again! Thomas was courteous, knowledgeable, and took the time to answer all of my questions. Dishwasher is under warranty.

Linda L,

Customer service response - Thank you for your feedback, Linda! We're glad to hear Thomas was punctual, courteous, and knowledgeable, ensuring your dishwasher is working again under warranty.

Sears Home Services on 1785881936434

August 04, 2026
Overall rating

Jen,

Customer service response - Thank you for the amazing 5-star review, Jen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785864502701

July 31, 2026
Overall rating

Amazing very clean and professional

Jeanne D,

Customer service response - Thank you for your feedback, Jeanne! We're glad to hear the technician was clean and professional.

Sears Home Services on 1785522627124

July 07, 2026
Overall rating

Technician was very nice, informative and helpful. Love the service!

Lucas C,

Customer service response - Thank you for your feedback, Lucas! We're glad to hear the technician was nice, informative, and helpful, and that you loved the service.

Sears Home Services on 1783473533600

July 01, 2026
Overall rating

Outstanding! Chuck was extremely knowledgeable, professional and polite!

Len E,

Customer service response - Thank you for your feedback, Len! We're glad to hear Chuck was knowledgeable, professional, and polite.

Sears Home Services on 1782941909601

June 29, 2026
Overall rating

Gina W,

Customer service response - Thank you for the amazing 5-star review, Gina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782834127357

June 25, 2026
Overall rating

Brian arrived on time, quickly diagnosed and replaced a bad capacitor on AC unit, Back up and running cool!

Steve M,

Customer service response - Thank you for your feedback, Steve! We're glad to hear Brian arrived on time and efficiently got your AC unit back up and running cool.

Sears Home Services on 1782411624149

June 03, 2026
Overall rating

Jessup was very thorough and found that the last worker from Sears did not do the job correctly. We had someone out last year to do the same fix. We are very pleased with the new results. Would Sears consider giving us a financial break since the job was not done correctly before?

James B,

Customer service response - Thank you for your feedback, James! We're glad to hear Jessup was thorough and resolved the issue. Please contact us directly to discuss any concerns about previous service.

Sears Home Services on 1780516000669

May 29, 2026
Overall rating

Larry H,

Customer service response - Thank you for the amazing 5-star review, Larry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780058427801

August 07, 2026
Overall rating

David & Don was very professional, knowledgable, courteous, extremely helpful, clean and respectful to both me and my daughter. I highly recommend David & Don for future repairs for me, friends and family and to every who will listen. Thank you David & Don! I can't wait for the parts to be installed to complete repairs scheduled in September. Originally scheduled for yesterday

Diane R,

Customer service response - Thank you for your feedback, Diane! We're glad to hear David was professional, knowledgeable, and courteous, and that you highly recommend him for future repairs.

Sears Home Services on 1779891861809

May 22, 2026
Overall rating

Mark V,

Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779480091466

May 13, 2026
Overall rating

Jayson H,

Customer service response - Thank you for the amazing 5-star review, Jayson and Meredith! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778677180476

May 12, 2026
Overall rating

Technician was friendly and skilled refrigerator was fixed and works great!

Brandon B,

Customer service response - Thank you for your feedback, Brandon! We're glad to hear the technician was friendly and skilled, and that your refrigerator is working great.

Sears Home Services on 1778607620242

July 05, 2026
Overall rating

Steven M,

Customer service response - Thank you for your feedback, Steven! We're glad to hear David was professional and knowledgeable, doing a great job.

Sears Home Services on 1778078204246

April 18, 2026
Overall rating

KK S,

Customer service response - Thank you for the amazing 5-star review, KK! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776608554125

April 01, 2026
Overall rating

Tim was knowledgeable and professional working with us on our issue. Would recommend.

Judy P,

Customer service response - Thank you for your feedback, Judy! We're glad to hear Tim was knowledgeable and professional in assisting with your issue.

Sears Home Services on 1775083470612

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