7601 23 Mile Rd Reviews
Read reviews from customers who used our services at 7601 23 Mile Rd
Total reviews
208
Average Rating
4.6/5
Dan is a very competent and conscientious employee that is extremely capable in both the careful handling of our washer and diagnosing and repairing the problem. He has never caused additional damage to our machine or the parts that he is to replace. He is a great asset to your company and rates over 5 Stars!
Phil,
Customer service response - Thank you for your feedback, Phil! We're glad to hear Dan's competence and conscientiousness have made a positive impact on your washer repairs.
Sears Home Services on 1789399816602
Yousif,
Customer service response - Thank you for the amazing 5-star review, Yousif! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789248389943
Great experience
Connie W,
Customer service response - Thank you for your feedback, Connie! We're glad to hear you had a great experience.
Sears Home Services on 1788389283799
Don was amazing! Kind, patient and even cleaned up, which I was not expecting at all. He didn’t just handle the issue at hand, but made sure the overall appliance was set up properly so to eliminate the same issue again.
Vickie B,
Customer service response - Thank you for your feedback, Vickie! We're glad to hear Don was amazing, kind, and thorough in ensuring your appliance was set up properly.
Sears Home Services on 1788231477136
Great work!
Kirschenheiter F,
Customer service response - Thank you for your feedback! We're glad to hear you were pleased with the work.
Sears Home Services on 1788220515503
Our service technician was training someone, so it may have taken a little longer than usual, but both people were very personable. This repair was paid for by a service package I bought when the appliances were new, so I paid nothing, which made me really happy.
Wendy H,
Customer service response - Thank you for your feedback, Wendy! We're glad to hear both technicians were personable and that your service package covered the repair, making you happy.
Sears Home Services on 1787239930577
Very nice guy very knowledgeable and friendly highly recommend
Brandon W,
Customer service response - Thank you for your feedback, Brandon! We're glad to hear you found our technician knowledgeable and friendly.
Sears Home Services on 1786812776248
The repairman was unable to fix the problem but he put me in contact with the people who can. He was very knowledgeable and courteous throughout.
Dan B,
Customer service response - Thank you for your feedback, Dan! We're glad to hear the repairman was knowledgeable and courteous, and that he guided you to the right contacts for further assistance.
Sears Home Services on 1786631357473
Sandra S,
Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786370515917
Thomas arrived right on time, he diagnosed the leaking dishwashers problem, ordered & had the parts shipped to our home. Thomas came back a few days later to install the parts. Dishwasher is working again! Thomas was courteous, knowledgeable, and took the time to answer all of my questions. Dishwasher is under warranty.
Linda L,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Thomas was punctual, courteous, and knowledgeable, ensuring your dishwasher is working again under warranty.
Sears Home Services on 1785881936434
Jen,
Customer service response - Thank you for the amazing 5-star review, Jen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785864502701
Amazing very clean and professional
Jeanne D,
Customer service response - Thank you for your feedback, Jeanne! We're glad to hear the technician was clean and professional.
Sears Home Services on 1785522627124
Technician was very nice, informative and helpful. Love the service!
Lucas C,
Customer service response - Thank you for your feedback, Lucas! We're glad to hear the technician was nice, informative, and helpful, and that you loved the service.
Sears Home Services on 1783473533600
Outstanding! Chuck was extremely knowledgeable, professional and polite!
Len E,
Customer service response - Thank you for your feedback, Len! We're glad to hear Chuck was knowledgeable, professional, and polite.
Sears Home Services on 1782941909601
Gina W,
Customer service response - Thank you for the amazing 5-star review, Gina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782834127357
Brian arrived on time, quickly diagnosed and replaced a bad capacitor on AC unit, Back up and running cool!
Steve M,
Customer service response - Thank you for your feedback, Steve! We're glad to hear Brian arrived on time and efficiently got your AC unit back up and running cool.
Sears Home Services on 1782411624149
Jessup was very thorough and found that the last worker from Sears did not do the job correctly. We had someone out last year to do the same fix. We are very pleased with the new results. Would Sears consider giving us a financial break since the job was not done correctly before?
James B,
Customer service response - Thank you for your feedback, James! We're glad to hear Jessup was thorough and resolved the issue. Please contact us directly to discuss any concerns about previous service.
Sears Home Services on 1780516000669
Larry H,
Customer service response - Thank you for the amazing 5-star review, Larry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780058427801
David & Don was very professional, knowledgable, courteous, extremely helpful, clean and respectful to both me and my daughter. I highly recommend David & Don for future repairs for me, friends and family and to every who will listen. Thank you David & Don! I can't wait for the parts to be installed to complete repairs scheduled in September. Originally scheduled for yesterday
Diane R,
Customer service response - Thank you for your feedback, Diane! We're glad to hear David was professional, knowledgeable, and courteous, and that you highly recommend him for future repairs.
Sears Home Services on 1779891861809
Mark V,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779480091466
Jayson H,
Customer service response - Thank you for the amazing 5-star review, Jayson and Meredith! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778677180476
Technician was friendly and skilled refrigerator was fixed and works great!
Brandon B,
Customer service response - Thank you for your feedback, Brandon! We're glad to hear the technician was friendly and skilled, and that your refrigerator is working great.
Sears Home Services on 1778607620242
Steven M,
Customer service response - Thank you for your feedback, Steven! We're glad to hear David was professional and knowledgeable, doing a great job.
Sears Home Services on 1778078204246
KK S,
Customer service response - Thank you for the amazing 5-star review, KK! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776608554125
Tim was knowledgeable and professional working with us on our issue. Would recommend.
Judy P,
Customer service response - Thank you for your feedback, Judy! We're glad to hear Tim was knowledgeable and professional in assisting with your issue.
Sears Home Services on 1775083470612