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802-552-4364
32123 Gratiot Ave Reviews
Read reviews from customers who used our services at 32123 Gratiot Ave
Total reviews
43
Average Rating
4.5/5
Had to change review when we ran 1st load, Originally had pump running errors so they installed New control board , NOW water-feed errors, auto dispenser errors not giving options for auto/more/less soap. Main power on switch no longer lit up and damaged face plate (bezel) , was the new board installed property or new board bad? Called for another appointment,
Robert G,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785876718564
David the tech was great I give him 5 stars But The company on the other hand is a JOKE and I do not recommend them to anyone it took a month to get my appliance fixed and no not because parts needed to be ordered it’s because the company is a JOKE and they do not care. They will reschedule your appt just because and not tell you using a chatbot which cannot answer any questions you have. When you call you get a foreign country who again cannot answer any questions you have. They could care less that you took the whole day off work because the time window is 8am to 5pm then at 5:15pm they cancel your appt. Just a JOKE don’t use them they shouldn’t even be in business
Toni S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737429403707
Do not use this place!!! Had a tech show up. Didn’t trouble shoot. Ordered a part that didn’t need to be replaced. When he came to finish the repair he would closed out my work order as complete and told me I needed another part. So now I have to wait a month to have my appliance replaced. And said I could not return the wrong part because it was installed.
jason C,
