32123 Gratiot Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joseph
Joseph is always very thorough and cares for our appliances as if they were his own. Thank you, Joseph
Judy M, Warren, MI
Washer and Dryer
Charles did a wonderful job. He is always very thorough in making sure our appliances are running well...and alerts us to any issues of concern.
Judy M, Warren, MI
Look at timer on dryer that is not working
Charles was very nice and polite and very knowledgeable. He tested the dryer and looked it all over and then he checked, and the timer model is no longer available in the parts dept.
Nancy W, St Clr Shores, MI
Service ice maker
Excellent service very informative explained the problem I was having so I could understand it
Gary D, Detroit, MI
Excellent service!!!
Mark is great!!! Had everything completed quickly along with great conversation.
Kimberly V, St Clr Shores, MI
Washing machine
Mark was professional, efficient and friendly! He even taught me a few things!😊
Tyrra W, Warren, MI
Mark C
Mark has serviced my dryer before and each time he is able to diagnose the problem before he even opens the Dryer. He is professional and top notch! I wish I could continue the master agreement because he is so valuable and pleasent! I am being told even though I have kept a continuous master agreement for over 12 years - I will no longer be able to renew. I am sorry to lose Mark and his talents. The Sears Master agreement was wonderful and I will miss it, but retired on fixed income and cannot afford the replacement plan.
Maurice B, Warren, MI
Great service
I wish all customer service and technicians were like I today
Marybeth B, Warren, MI
Service man
Excellent
Marie C, Detroit, MI
Tim
Tim was awesome. I will keep him in mind for future repairs.
Joseph B, Grosse Pt Wds, MI