32123 Gratiot Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Teresa M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on March 03, 2024
Darrin G
Wayne H
The service tech. Very professional and told us about all service contracts and upgrades ours.
suzanne E
My technician was very thorough and explained everything. Great personality and an asset to your co.
Jonathan C
Dan are service technician did a great job. Came in assess the problem fixed it right away was in and out less than an hour 100% satisfied.
Phil S
A good shop
Twisted P
Tech was great.. no issues there.. only issue I have is this service is very expensive when it comes to labor. I just moved and my tools where packed away, otherwise I would jave fixed my dryer myself. Parts were $25.. labor was over $300. Easy part to replace.. again, my tech was awesome.. but ill never use this sevice again due to insane labor cost
Customer service response - Thank you for your feedback. We're glad to hear the tech provided great service, but we understand your concerns about the cost and will take this into consideration.
Sears Home Services on September 11, 2024
Darron B
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on July 07, 2024
Bridget M
he was really informal and but we will not need the repairs completed we are going to purchase a new one
Customer service response - Thank you for your feedback. We apologize if our approach seemed too informal, and we wish you the best with your new purchase.
Sears Home Services on June 20, 2024
Joseph C
Job well done. A senior discount would have been appreciated.
Customer service response - Thank you for acknowledging our work. We'll consider your suggestion about the senior discount for future services.
Sears Home Services on April 21, 2024
