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15861 Michigan Ave Reviews
Read reviews from customers who used our services at 15861 Michigan Ave
Total reviews
59
Average Rating
4.3/5
Charles C,
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on 1697284800000
Nicolle S,
Heather K,
Excellent service. Stephen was very professional and knowledgeable.
Gabriel I,
Rayman B,
Very knowledgeable and nice.
Kathryn J,
Very good , friendly, job finished quickly!
Madilyn U,
Customer service response - Thank you for your feedback, Madilyn! We're happy to hear you found our service friendly and efficient.
Sears Home Services on 1735177095615
Your AI ONLY customer service is ABSOLUTELY TERRIBLE. The only thing worth paying for is the great technician. He was informative and helpful unlike the rest of Sears.
Michelle S,
Customer service response - We apologize for the frustration with our AI customer service, Michelle. Thank you for your feedback, and we're glad to hear the technician was informative and helpful.
Sears Home Services on 1782394443589
Kay S,
Customer service response - Thanks for the rating, Kay! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1755659623857
The service tech was rude. He was not pleasant and acted like he didn't want to be here. Less than 10 min and the cost to fix was close to $1000, which we declined.
Aimee M,
Customer service response - We apologize for the trouble you've faced, Aimee. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743727090674
