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15861 Michigan Ave Reviews
Read reviews from customers who used our services at 15861 Michigan Ave
Total reviews
61
Average Rating
4.2/5
Technician very knowledgeable and courteous.
Jeffrey A,
Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear the technician was knowledgeable and courteous.
Sears Home Services on 1792076886035
The tech was great. Walked me through the situation. Was here about 20 minutes.
David W,
Customer service response - Thank you for your feedback, David! We're glad to hear the tech was great and took the time to walk you through the situation.
Sears Home Services on 1777154617215
Becky Z,
Customer service response - Thank you for the amazing 5-star review, Becky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775662676536
Thomas C,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775323213489
john S,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1767661398544
Honest and upfront with what the issue was
Dale K,
Customer service response - Thank you for your review, Dale! We're happy to hear you found our service honest and upfront.
Sears Home Services on 1767144046693
The tech diagnosed the problem almost immediately. He was able to tell me the cost of the repairs and had the parts shipped to my home. He drove thru snow blowing sideways on the scheduled night, and an hour later my 10 year old Electrolux washing machine was back in business. And HUGE plus, it hasn't run this quietly since 2018. Thank you!!
Sansi H,
Customer service response - Thank you for your review, Sansi! We're happy to hear our technician provided quick and efficient service, even in challenging weather, and that your washing machine is running quietly again.
Sears Home Services on 1764555853040
John knew right away what was wrong with our mower. It was a relatively easy fix, but he didn't make me feel stupid for not knowing what it was. He fixed our problems, plus was very personable. Called yesterday and today it was fixed.
William D,
Customer service response - Thank you for your review, William! We're happy to hear John provided a quick and personable service while fixing your mower.
Sears Home Services on 1762472218405
Clark R,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1760576541219
Very polite and professional
Michael B,
Customer service response - Thank you for your review, Michael! We're happy to hear you found our service polite and professional.
Sears Home Services on 1759377596796
Tyler was great!
Rose H,
Customer service response - Thank you for your review, Rose! We're happy to hear Tyler provided great service.
Sears Home Services on 1759113074901
Jeffrey W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1750727765684
The technician when he finally arrived after 2 previously daily cancels was excellent. Competent and nice. Seats cancelled twice l, once after I waited for 8 hours for them to arrive before they canceled (they give a window if 8am-5pm arrival). No super happy with Sears. No issue with the technician whatsoever.
Matt D,
Customer service response - Thank you for your review, Matt! We're pleased to hear you found our service timely, competent, and professional.
Sears Home Services on 1747788630881
Excellent and Fast Professional Service
Scott R,
Customer service response - Thank you for your review, Scott! We're pleased to hear you found our service excellent and fast.
Sears Home Services on 1746144820719
John did a great job! He was professional and friendly.
Denise,
Customer service response - Thank you for your review, Denise! We're happy to hear John provided professional and friendly service.
Sears Home Services on 1745535098698
Robert N,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744942266138
Great guy to deal with!! Super polite and knowledgeable. Found the problem immediately and still checked several other areas before wrapping up.
David H,
Customer service response - Thank you for your review, David! We're happy to hear you found our technician polite and thorough in addressing your appliance issue.
Sears Home Services on 1744674725318
Kathleen H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1743988846381
Repaired oven quickly and efficiently. Extremely polite and professional.
Phil,
Customer service response - Thank you for your review, Phil! We're pleased to hear our team repaired your oven quickly and professionally.
Sears Home Services on 1740700402586
DEREK S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731634158084
Honest and helpful. Polite
Lisa M,
Customer service response - Thank you for your kind words, Lisa. We're delighted to hear you found our service honest and helpful!
Sears Home Services on 1725419944631
They were very polite and professional. The most important thing is they fixed my stove /oven. Thank you
yolanda M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1722178574913
Swift and reliable service. I liked the ability to see how many stops away the repair man was as the service time was 8am to 5pm and I didn’t want to take the entire day off work.
Krystal D,
Customer service response - Thank you for appreciating our swift service and tracking feature; we're thrilled we could accommodate your schedule without disrupting your day.
Sears Home Services on 1721210901445
Robert was on time, very professional and courteous.
Kenneth P,
Customer service response - Thanking you for highlighting Joshua's professionalism and punctuality. We're delighted to hear your satisfaction with the service provided.
Sears Home Services on 1721105404692
Great job! Very knowledgeable.
Kellie F,
Customer service response - Thank you for acknowledging our expertise, we're thrilled to hear you were satisfied with our service!
Sears Home Services on 1719284425991
