1672 US 31 Reviews

Read reviews from customers who used our services at 1672 US 31


Total reviews

76


Average Rating

4.5/5

October 22, 2026
Overall rating

Very knowledgeable and made repairs in a timely manner.

Terry F,

Customer service response - Thank you for your feedback, Terry! We're glad to hear the technician was knowledgeable and made the repairs promptly.

Sears Home Services on 1792693361601

September 23, 2026
Overall rating

Peggy H,

Customer service response - Thank you for the amazing 5-star review, Peggy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790205759914

September 16, 2026
Overall rating

I was giving the 5 star to the tex and all he tried to do on an unrepairable washer. Only.

Joanie H,

Customer service response - Thank you for the amazing 5-star review, Joanie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789589318627

September 11, 2026
Overall rating

The service repair man was very friendly and knowledgeable fixed the issue quickly and left the area very clean

Mark,

Customer service response - Thank you for your feedback, Mark! We're glad to hear the service repair man was friendly, knowledgeable, and left the area clean after fixing the issue quickly.

Sears Home Services on 1789146444111

August 21, 2026
Overall rating

Tim was outstanding very pleasant and detailed. One of the best service tech experiences I have had.

Randy C,

Customer service response - Thank you for your feedback, Randy! We're glad to hear Tim provided an outstanding, pleasant, and detailed service experience.

Sears Home Services on 1787347666653

August 17, 2026
Overall rating

Candice D,

Customer service response - Thank you for the amazing 5-star review, Candice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786993385201

July 30, 2026
Overall rating

John S,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785505917998

July 12, 2026
Overall rating

Very polite, knowledgeable young man. Very happy with service.

Nancy K,

Customer service response - Thank you for your feedback, Nancy! We're glad to hear you were happy with the polite and knowledgeable service.

Sears Home Services on 1783956082748

June 23, 2026
Overall rating

Great job, service completed in a professional manner.

Chris S,

Customer service response - Thank you for your feedback, Chris! We're glad to hear the service was completed professionally.

Sears Home Services on 1782271140126

June 18, 2026
Overall rating

Lissa V,

Customer service response - Thank you for the amazing 5-star review, Lissa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781804847514

June 17, 2026
Overall rating

Your technician was excellent in helping me. For that I will rate him 5 stars. But your IA Samantha is not what I would call efficient in the performance of scheduling appointments. Its unfortunate not to be able to talk to a real person. Its not cost effective. Ive been a long time customer of Sears and the protection service agreements but dealing with Samantha is most frustrating and that's being nice.

Sue M,

Customer service response - Thank you for the amazing 5-star review, Sue! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781732684547

June 13, 2026
Overall rating

Great techs. Knowledgeable.

Judith M,

Customer service response - Thank you for your feedback, Judith! We're glad to hear our techs were knowledgeable and provided great service.

Sears Home Services on 1781352094327

June 11, 2026
Overall rating

Cole did a great job! He was very professional and explained things thoroughly! Nice guy too! :)

Kim O,

Customer service response - Thank you for your feedback, Kim! We're glad to hear Cole did a great job and was professional and thorough.

Sears Home Services on 1781212781499

April 22, 2026
Overall rating

Donald F,

Customer service response - Thank you for the amazing 5-star review, Donald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776894715346

April 03, 2026
Overall rating

Will the Sears Tech did a wonderful job. We are very happy with Sears. David B

david B,

Customer service response - Thank you for your feedback, David! We're glad to hear Will did a wonderful job and that you're happy with our service.

Sears Home Services on 1775319813678

March 30, 2026
Overall rating

Marty arrived and was very pleasant and positive! From my description of the problem, he said he was confident in what the problem was. Within 5 minutes, he confirmed his diagnosis and after a thorough explanation, he helped us determine a path forward to remedy our situation which wad a simple fix. Very professional and friendly!

Matt P,

Customer service response - Thank you for your positive feedback, Matt! We're happy to hear Marty was pleasant, professional, and provided a thorough explanation to help resolve your issue.

Sears Home Services on 1774831602392

March 01, 2026
Overall rating

Marty was open, honest and friendly. Wonderful guy.

Susan,

Customer service response - Thank you for your positive feedback, Susan! We're happy to hear Marty was open, honest, and friendly during your service.

Sears Home Services on 1772419702561

February 26, 2026
Overall rating

Thomas was great! On time and professional.

Donna H,

Customer service response - Thank you for your positive feedback, Donna! We're happy to hear Thomas provided timely and professional service.

Sears Home Services on 1772155905030

February 23, 2026
Overall rating

He came and fixed my dryer on a Saturday, really nice guy highly recommended!! Thanks man! Reasonable rate as well.

Dennis B,

Customer service response - Thank you for your positive feedback, Dennis! We're happy to hear that our technician provided excellent service on a Saturday and at a reasonable rate.

Sears Home Services on 1771808043011

February 22, 2026
Overall rating

Our repair technician has been great and professional.

Manitou T,

Customer service response - Thank you for your feedback! We're happy to hear our technician was great and professional, and we appreciate your patience with the ongoing issues with Zline.

Sears Home Services on 1771288539243

January 08, 2026
Overall rating

Nice guy. Very polite/courteous and knowledgeable. Took the time to explain the problem and gave some tips on what to look for going forward.

Jordan M,

Customer service response - Thank you for your positive feedback, Jordan! We're happy to hear our technician was polite, knowledgeable, and provided helpful tips.

Sears Home Services on 1767921779760

January 01, 2026
Overall rating

Marty was great! Scheduling in your system is a challenge with limited availability and broad timelines. Also the vehicles they drive are horrible for winter weather in northern Michigan.

Amy M,

Customer service response - Thank you for your feedback, Amy! We're happy to hear Marty provided great service and appreciate your input on scheduling and vehicle concerns.

Sears Home Services on 1767318665560

November 13, 2025
Overall rating

Mike L,

Customer service response - Thank you so much for the 5-star rating, Mike! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1763085519337

October 16, 2025
Overall rating

Sry professional and knowledgeable

Gayle W,

Customer service response - Thank you for your positive feedback, Gayle! We're happy to hear you found our service professional and knowledgeable.

Sears Home Services on 1760575903340

September 25, 2025
Overall rating

Service technician was great.

Debra A,

Customer service response - Thank you for your positive feedback, Debra! We're happy to hear that our service technician was great.

Sears Home Services on 1758761806199

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