Appointment Lookup
802-552-4364
12001 Sears Ave Reviews
Read reviews from customers who used our services at 12001 Sears Ave
Total reviews
142
Average Rating
4.6/5
Larry M,
Repairman diagnosed the machine quickly and was very helpful and friendly. Also helped me get warranty situation straightened out. The
Kimberly U,
The service man was In-N-Out. Thanks
Tonya C,
Seth A. was knowledgeable, polite and quick to resolve the issue with my dryer! He explained the needed repairs and offered tips for upkeep and maintenance.
Elizabeth M,
Bill L,
Customer service response - Thank you so much for the fantastic 5-star rating, Bill! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707174377034
Tech was good, but wait for repair was long. I received the repair part 3 days after tech diagnosed problem, and had to wait 2 weeks for repair to be made.
Al L,
Customer service response - Thank you for your review, Al. We're glad to hear the tech was good, but apologize for the delay in completing the repair.
Sears Home Services on 1753056290695
Communication could be better. But service technician was polite and neat. He was in and out. An easy fix. Another guy called the technicians to ask if I could be the first appointment since they couldn't come the day before. He said he would call back and he DID! That usually doesn't happen.
Hope H,
Customer service response - Thank you for acknowledging the politeness and efficiency of our technician, as well as the follow-up from our team. We apologize for any communication issues and are working to improve this aspect of our service.
Sears Home Services on 1716882765503
patricia A,
Customer service response - Thank you for the 4-star rating, patricia! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1716883878658
Ok
Sofia T,
Customer service response - Please clarify the review you're leaving, it seems absent of much description. Please let us know if you faced any issues with our service or if you're expressing satisfaction with it.
Sears Home Services on 1710298382138
The work the repair man was good work. He was a real jerk to my son with special needs.
Troy F,
Customer service response - We're really sorry to hear about your experience, Troy. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1753747356646
