12001 Sears Ave Reviews

Read reviews from customers who used our services at 12001 Sears Ave


Total reviews

149


Average Rating

4.6/5

September 03, 2026
Overall rating

Great job, great service, very nice experience. 👍

Pat H,

Customer service response - Thank you for your feedback, Pat! We're glad to hear you had a great experience with our service.

Sears Home Services on 1788416548546

September 01, 2026
Overall rating

Ed is the best!

Erin T,

Customer service response - Thank you for your feedback, Erin! We're glad to hear you think Ed is the best.

Sears Home Services on 1788221254402

July 30, 2026
Overall rating

Professional, friendly, and very competent

Hedeel E,

Customer service response - Thank you for your feedback, Hedeel! We're glad to hear you found the service professional, friendly, and very competent.

Sears Home Services on 1785437276748

July 27, 2026
Overall rating

Unable to repair air conditioning due to in garage and can't access unit. Need installation company to evaluate

Joanne D,

Customer service response - Thank you for your feedback, Joanne! We're sorry to hear about the access issue with your air conditioning unit and recommend contacting an installation company for further evaluation.

Sears Home Services on 1785254804507

July 25, 2026
Overall rating

Technician arrived during the scheduled timeframe and was courteous, professional and knowledgeable.

R R,

Customer service response - Thank you for your feedback, R Russell! We're glad to hear the technician was courteous, professional, and knowledgeable.

Sears Home Services on 1785010872386

July 24, 2026
Overall rating

During his first diagnostic trip, he took the time to explain to me the required repair and the costs involved. I was informed that we had one of the better made models and the repair would last and be worth the investment. Parts were ordered and he promptly replaced the diffuser(?) after they arrived as we requested. He deserves a 5 star review

William M,

Customer service response - Thank you for your feedback, William! We're glad to hear you were well-informed about the repair and that the service was prompt and thorough.

Sears Home Services on 1784927292058

July 08, 2026
Overall rating

Robert N,

Customer service response - We appreciate the 5-star rating, Robert! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1783469421610

June 18, 2026
Overall rating

Efficient bi

Jocelyn R,

Customer service response - Thank you for your feedback, Jocelyn! We're glad to hear you found the service efficient.

Sears Home Services on 1781805473994

June 11, 2026
Overall rating

The technician was great. Scheduling for this service needs to be improved. Way too many timing changes

Carolyn K,

Customer service response - Thank you for your feedback, Carolyn! We're glad to hear the technician was great, and we'll work on improving the scheduling process.

Sears Home Services on 1781209320451

May 28, 2026
Overall rating

Jessup was gerat. Very efficient, and explained the issues in proper detail that I understood the scope of the problem. for someone who had to present bad news, he did it very well.

mark S,

Customer service response - Thank you for your feedback, Mark! We're glad to hear Jessup was great, efficient, and explained the issues clearly.

Sears Home Services on 1780065754905

May 26, 2026
Overall rating

Andrea D,

Customer service response - Thank you for the amazing 5-star review, Andrea! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779818133544

May 23, 2026
Overall rating

Adonis did a great job in assessing my washing machine. He was very thorough and kind.

Denise D,

Customer service response - Thank you for your feedback, Denise! We're glad to hear Adonis did a great job and was thorough and kind.

Sears Home Services on 1779636129071

May 03, 2026
Overall rating

Brian was very professional and fixed the problem with our furnace quickly.

Jean M,

Customer service response - Thank you for your feedback, Jean! We're glad to hear Brian was professional and resolved the furnace issue quickly.

Sears Home Services on 1777902929046

April 10, 2026
Overall rating

Fast, thorough and detail oriented.

Paul Z,

Customer service response - Thank you for your feedback, Paul! We're glad to hear our service was fast, thorough, and detail-oriented.

Sears Home Services on 1775851423798

April 09, 2026
Overall rating

Kevin was punctual and provided a flawless repair. His work on the ice maker delighted two children, and I would gladly give him 20 stars if I could.

Steven C,

Customer service response - Thank you for your feedback, Steven! We're glad to hear Kevin was punctual and provided a flawless repair that delighted your children.

Sears Home Services on 1775830191497

April 05, 2026
Overall rating

Allison D,

Customer service response - Thank you for the amazing 5-star review, Allison! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775492327748

March 31, 2026
Overall rating

Larry K,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774915444787

March 19, 2026
Overall rating

Tech was polite, efficient and knowledgeable.

Veronica M,

Customer service response - Thank you for your positive review, Veronica! We're glad to hear our tech was polite, efficient, and knowledgeable.

Sears Home Services on 1773879490026

March 04, 2026
Overall rating

Ken E,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1772584827654

February 17, 2026
Overall rating

Joe M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771288698013

February 13, 2026
Overall rating

Jessie S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1770943685153

January 25, 2026
Overall rating

My technician Tom was a very professional and informative individual.. gave me the play by play on what he was doing and made sure I was totally in the know. You have a quality employee...Thanks again Tom it was a pleasure.

ladon B,

Customer service response - Thank you for your positive review, Ladon! We're glad to hear Tom was professional, informative, and ensured you were well-informed throughout the process.

Sears Home Services on 1769394441752

January 11, 2026
Overall rating

Dryer wouldn't dry my stuff guys showed up got the scoop ordered parts hit the crib few daysblater then it rescheduled and another guy showed up and replaced parts and all is good now. Thx to the service crews. Thx. Again

Mark S,

Customer service response - Thank you for your positive review, Mark! We're glad to hear our service crews were able to resolve the issue with your dryer.

Sears Home Services on 1768181417962

January 08, 2026
Overall rating

The service technician was awesome. Knew all about our refrigerator and what was wrong with it. Very professional and polite.

Nick T,

Customer service response - Thank you for your positive review, Nick! We're glad to hear our technician was knowledgeable, professional, and polite.

Sears Home Services on 1767853431130

January 04, 2026
Overall rating

He is very competent and friendly

Michael P,

Customer service response - Thank you for your positive review, Michael! We're glad to hear our technician was competent and friendly.

Sears Home Services on 1767587160711

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