3131 E Michigan Ave Reviews

Read reviews from customers who used our services at 3131 E Michigan Ave


Total reviews

296


Average Rating

4.3/5

December 01, 2025
Overall rating

Thought John was just top-notch. Quickly diagnosed the problem and got the snow blower working. Shared some ideas for continued maintenance that should help. Highly suggest the service and will use again.

Michael P,

Customer service response - Thank you for your positive review, Michael! We're glad to hear John was top-notch in diagnosing and fixing your snow blower, and that you found his maintenance tips helpful.

Sears Home Services on 1764642533179

October 30, 2025
Overall rating

AI is not the best when trying to find status of appointment. Also told appointment was Wednesday but never came till Thursday. Repair man was never called till Thursday

Karen L,

Customer service response - Thank you for your review, Karen! We're glad to hear the repair was completed, though we apologize for the scheduling confusion.

Sears Home Services on 1761868617520

October 29, 2025
Overall rating

Patrick was very friendly and efficient. He replaced the new oven element in great time and put everything back in its place on completion.

Ruth E,

Customer service response - Thank you for your positive review, Ruth! We're glad to hear Patrick was friendly and efficient in replacing your oven element.

Sears Home Services on 1761787090791

October 28, 2025
Overall rating

Dev S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1761612441308

October 28, 2025
Overall rating

Great job! Quickly repaired my gas stove.

Norma B,

Customer service response - Thank you for your positive review, Norma! We're glad to hear your gas stove was quickly repaired.

Sears Home Services on 1761611991251

October 19, 2025
Overall rating

Andrea Z,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760928364105

October 16, 2025
Overall rating

We didn't have him repair the dryer. The repair technician was knowledgeable, polite and explained what was wrong with the dryer.

Audrey M,

Customer service response - Thank you for your positive review, Audrey! We're glad to hear the technician was knowledgeable and polite in explaining the issue with your dryer.

Sears Home Services on 1760655186888

October 16, 2025
Overall rating

Amy M,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1760655874592

October 09, 2025
Overall rating

Andrea H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1759971595271

March 03, 2026
Overall rating

Very poor in scheduling. This was the fourth attempt to get a service man out to the house. The technician was very perfect in diagnosing and fixing problem

Cassie W,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759717231228

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