3131 E Michigan Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (162 reviews)

Rob D

November 16, 2024

Great service

Source: Google

Customer service response - Thank you for your positive review, Rob! We're glad to hear you received great service.

Sears Home Services on November 16, 2024

Sallie C

April 25, 2025

We paid for this service call 6 weeks ago. We finally had a technician here after YOU changed our appointment time 4 times. Unacceptable. We will NOT be using this service again.

Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 13, 2024

Blake

September 10, 2024
Source: Google

kathy J

November 06, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 06, 2024

angiekm916

November 05, 2024

Very friendly and quick! Saved us about $270 by bringing a different part than what they had ordered for us - ‘just in case’. Fantastic!!!

Source: Google

Customer service response - Thank you for your wonderful review! We're thrilled to hear our technician was friendly, quick, and able to save you money with the right part.

Sears Home Services on November 05, 2024

June C

November 05, 2024

Best service ever! Booked online, got tx's telling his arrival. He knew exactly why my dryer had stopped working (Its OLD!! ) and replaced a fuse. Very pleasant. Best interaction with a repair service in some time.

Source: Google

Customer service response - Thank you for your wonderful review, June! We're thrilled to hear you had the best interaction with our service and that the issue was resolved quickly.

Sears Home Services on November 05, 2024

Ron B

October 31, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 31, 2024

Judy D

October 23, 2024

Very polite. Answered all of our questions. And gave us useful information. Very pleased.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 23, 2024

Nancy C

October 23, 2024

A very courteous and honest technician.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 23, 2024

Debra S

October 23, 2024

He was pleasant, courteous, & knowledgeable. He had the part on the truck & was able to complete the repair in less than an hour. Happy customer!

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 23, 2024

Average Rating: 4.3/5 (162 reviews)