3131 E Michigan Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (194 reviews)

Thomas J

November 16, 2023

Very prompt. Knowledge and experience obvious. Quick diagnosis.

Source: Google

Jeff P

November 10, 2023

The tech was extremely personable and friendly. He took the time to explain the issue that occurred, and took good care in getting it taken care of. I would recommend his services to anyone.

Source: Google

Vincent L

November 22, 2023

The gentleman was polite and efficient

Source: Google

Jan P

February 05, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on February 05, 2024

Elena M

June 24, 2025

With the exception of the large window of time I was given for the technician to arrive 8-5), service was great. Technician was great, too, very efficient. Would use again

Source: Google

Customer service response - Thank you for your positive review, Elena! We're glad to hear you found the service and technician efficient, and we appreciate your feedback on the appointment window.

Sears Home Services on June 23, 2025

Michael B

June 05, 2025

Very efficient work. Very nice and helpful person.

Source: Google

Customer service response - Thank you for your positive review, Michael! We're glad to hear you found our service efficient and our technician nice and helpful.

Sears Home Services on June 05, 2025

Joan H

March 19, 2025
Source: Google

Customer service response - Hi Joan, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on March 19, 2025

Eliza H

December 29, 2024

The tech was very nice and courteous. My appointment was set from 8-12. He got here at 12 which through my schedule off for the day but wasn’t a big deal. My refrigerator is working perfect now, that what matters.

Source: Google

Customer service response - Thank you for your review, Eliza! We're glad to hear your refrigerator is working perfectly, and we apologize for any inconvenience with the timing.

Sears Home Services on December 29, 2024

Jennifer S

September 18, 2024

Anthony was on time, in fact he was early. I fixed the problem and the washer works. However it was under the 30 day warranty of the previous fix and I did not sign any agreement, so I don't know why I got an approved estimate. I hope that was a mistake.

Source: Google

Customer service response - Thank you for your feedback, Jennifer. We're glad Anthony was able to fix the problem, and we'll look into the issue with the estimate to ensure everything is correct.

Sears Home Services on September 18, 2024

brandon S

September 05, 2024
Source: Google

Customer service response - Hi brandon, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on September 05, 2024

Average Rating: 4.3/5 (194 reviews)