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3131 E Michigan Ave Reviews
Read reviews from customers who used our services at 3131 E Michigan Ave
Total reviews
296
Average Rating
4.3/5
The tech was extremely personable and friendly. He took the time to explain the issue that occurred, and took good care in getting it taken care of. I would recommend his services to anyone.
Jeff P,
The gentleman was polite and efficient
Vincent L,
Jan P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174376766
I write positive review
PAID P,
Customer service response - Thank you for your feedback. We appreciate your input.
Sears Home Services on 1787254798634
Water softener service
Jamie W,
Customer service response - Thank you for your review, Jamie! We're glad to hear you were satisfied with the water softener service.
Sears Home Services on 1760575597739
With the exception of the large window of time I was given for the technician to arrive 8-5), service was great. Technician was great, too, very efficient. Would use again
Elena M,
Customer service response - Thank you for your positive review, Elena! We're glad to hear you found the service and technician efficient, and we appreciate your feedback on the appointment window.
Sears Home Services on 1750726652500
Very efficient work. Very nice and helpful person.
Michael B,
Customer service response - Thank you for your positive review, Michael! We're glad to hear you found our service efficient and our technician nice and helpful.
Sears Home Services on 1749174062085
Joan H,
Customer service response - Hi Joan, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1742433464127
The tech was very nice and courteous. My appointment was set from 8-12. He got here at 12 which through my schedule off for the day but wasn’t a big deal. My refrigerator is working perfect now, that what matters.
Eliza H,
Customer service response - Thank you for your review, Eliza! We're glad to hear your refrigerator is working perfectly, and we apologize for any inconvenience with the timing.
Sears Home Services on 1735531304599
Anthony was on time, in fact he was early. I fixed the problem and the washer works. However it was under the 30 day warranty of the previous fix and I did not sign any agreement, so I don't know why I got an approved estimate. I hope that was a mistake.
Jennifer S,
Customer service response - Thank you for your feedback, Jennifer. We're glad Anthony was able to fix the problem, and we'll look into the issue with the estimate to ensure everything is correct.
Sears Home Services on 1726710455529
