Appointment Lookup
802-552-4364
1025 Lapeer Rd S Reviews
Read reviews from customers who used our services at 1025 Lapeer Rd S
Total reviews
81
Average Rating
4.6/5
5x
Keith K,
Customer service response - I'd be happy to help, but it looks like your request might be missing some details. Could you please provide the review you'd like me to respond to?
Sears Home Services on 1718337955718
Kevin W,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1718328289623
David,
Customer service response - Thank you so much for the fantastic 5-star rating, David! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1718263312775
Theresa D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718079134940
James B. was great!! Very polite and professional. He did a great job servicing our dishwasher. Thanks so much.
Tamara M,
Customer service response - We're thrilled to hear that you found James' service to be great and professional. Thank you for your positive feedback!
Sears Home Services on 1710735902885
Jacob P,
Customer service response - A big thank you, Jacob, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1708856368843
My technician was great. A 5+ Contacting Sears is a 0. Automatic response useless. Cannot get to a person . Right issue s not asked. Asked me to call in but could not reach anyone. 4 days off work for this service $1400. Is that covered. One cancelltion 11am. I work 1 hour and 20 minutes from here so have to stay home. 7-5 and 8-5 service windows too long. 0 rating for Sears customer service.
Robin J,
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced with our customer service. We appreciate your feedback and will take it into consideration to improve our service.
Sears Home Services on 1707359944713
John B,
autumn B,
Joseph completed the repair with no problem. My only issue was not having timely updates to his arrival on the day of service. The website link to our appointment never updated the time or the map, accurately or in a timely manner. Additionally, our original service date was on a Saturday; because, of our work schedules. When the scheduled technician had a vehicle incident, we lost our service appointment. E were not informed of it until later in the day, after waiting all day and trying to reach someone for an update several times. Instead of automatically rescheduling us for first thing Monday (my one day off), we were bumped to Tuesday and had to finagle work schedules. Between that and the website appointment link not updating properly, leaving us waiting another full day, it was very frustrating.
Diane L,
Customer service response - Thank you for your feedback, Diane. We're glad Joseph completed the repair successfully, but we're sorry for the inconvenience with the scheduling and communication. We appreciate your patience and will work to improve our service.
Sears Home Services on 1755130399785
