610 S Carpenter Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deb M
I called and who ever I spoke to was more interested in selling me a repair plan for all my appliances that helping me get a repair done for my washing machine. She never asked me for my address which at the time I didn't realize because I was trying to get her to listen to me. After it was scheduled I went in and checked it was my address in Colorado which I haven't lived at for over 5 years. I called and canceled. I went to home depot and bought a new washer. I have never been so frustrated with a service in my life and will never use or call Sears again.
Customer service response - We apologize for the trouble you've faced, Deb. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 16, 2024