1250 Jackson Crossing I-94 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (49 reviews)

Mary P

September 19, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 19, 2024

George P

September 15, 2024

Bryon was fast and terrific!

Source: Google

Customer service response - Thank you for your positive review, George! We're thrilled to hear that Bryon provided fast and terrific service.

Sears Home Services on September 15, 2024

Nadine R

September 10, 2024

Bryon was helpful and went above and beyond to give us excellent service. Our service scheduling was a not smooth, but Bryon cut thru and took care of our washer.

Source: Google

Customer service response - Thank you for your positive review, Nadine! We're delighted to hear that Bryon provided excellent service and resolved your washer issue despite the scheduling challenges.

Sears Home Services on September 10, 2024

Chris C

September 10, 2024

Very kind and knowledgeable

Source: Google

Customer service response - Thank you for your positive review, Chris! We're pleased to hear that you found our service kind and knowledgeable.

Sears Home Services on September 10, 2024

Winnetta B

September 03, 2024

The technician was very helpful and explained everything to my satisfaction

Source: Google

Customer service response - Thank you for your positive review, Winnetta! We're delighted to hear that our technician was helpful and provided clear explanations to your satisfaction.

Sears Home Services on September 03, 2024

Melissa C

August 28, 2024

Richard was great! He got my refrigerator fixed! He was very nice, professional and knowledgeable.

Source: Google

Customer service response - Thank you for your positive review, Melissa! We're thrilled to hear that Richard provided you with excellent service and got your refrigerator fixed.

Sears Home Services on August 28, 2024

Nichole L

August 27, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 27, 2024

Susan C

August 27, 2024

Timely, polite, professional and a direct communicator.

Source: Google

Customer service response - Thank you for your positive review, Susan! We're pleased to hear that you had a great experience with our timely, polite, and professional service.

Sears Home Services on August 27, 2024

Denise B

August 20, 2024

Very friendly and informative. Made sure everything was working before he left. Good service

Source: Google

Customer service response - Thank you for your kind words, Denise! We're pleased to hear that you had a positive experience with our friendly and informative service.

Sears Home Services on August 20, 2024

david S

July 01, 2024

Mechanical technician rates 5 stars. Sears clerical and administrative/customer service rates 0 stars. Overall a very unsatisfactory experience. I will no longer use Sears for any repair or home services and I will advise friends and family to do the same.

Source: Google

Customer service response - We're sorry to hear about your experience with our clerical and customer service teams. Thank you for acknowledging our mechanical technician and for providing your feedback.

Sears Home Services on June 30, 2024

Average Rating: 4.4/5 (49 reviews)