802 W State St Reviews

Called and asked for same day service, was told that would be fine and someone would contact me within an hour to schedule. Never got a call so I called back 2-3 hours later and tbey said the same thing. Someone finally reached out after a total of 5 hours and said they don't have/do same day service. After I told them I'd happily cal someone else if they didn't offer it. I just couldn't waste all day waiting for their call if it ever came

Your scheduling system is broke please fix it One day the appointment was canceled 20 minutes before 5 and his window was 8-5 2 nd time they canceled 1:30 and his window was 8-5. This is the 5th time you have fixed the same problem when do you think it would make sense to replace instead of repair? Lowe’s told me this washer should have been replaced after 4 repairs for the same thing. When calling to schedule service the people that answer the phone can’t speak English so you only get about half of what there saying. I think that just about tells you how you did!