802 W State St Reviews

Read reviews from customers who used our services at 802 W State St


Total reviews

65


Average Rating

4.3/5

September 09, 2026
Overall rating

Angela L,

Customer service response - Thank you for the amazing 5-star review, Angela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788988001433

August 31, 2026
Overall rating

Excellent service and took the time to listen to my concerns and they explained things very well. Will use them again when necessary

Alp O,

Customer service response - Thank you for your feedback, Alp! We're glad to hear you received excellent service and that your concerns were addressed clearly.

Sears Home Services on 1788218170986

August 12, 2026
Overall rating

Had the new part in the stove and was out the door in like 20 mins flat. Quick and friendly service!

Nikki N,

Customer service response - Thank you for your feedback, Nikki! We're glad to hear the service was quick and friendly with the new part installed efficiently.

Sears Home Services on 1786555348977

August 03, 2026
Overall rating

Karon K,

Customer service response - Thank you for the amazing 5-star review, Karon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785858192360

July 27, 2026
Overall rating

Simon fixed my washing machine in less than an hour. He was courteous and professional. He took the time to give me information regarding my washer and dryer.

Beth S,

Customer service response - Thank you for your feedback, Beth! We're glad to hear Simon was courteous, professional, and provided helpful information while fixing your washing machine.

Sears Home Services on 1785248689748

June 22, 2026
Overall rating

Our Tech Simon was excellent.

Catherine G,

Customer service response - Thank you for your feedback, Catherine! We're glad to hear Simon was excellent.

Sears Home Services on 1782159813206

April 28, 2026
Overall rating

Kimberly,

Customer service response - Thank you for the amazing 5-star review, Kimberly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777468325380

March 31, 2026
Overall rating

Did a very professional job

Chuck H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1775006620699

March 25, 2026
Overall rating

kyle K,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774491078662

March 09, 2026
Overall rating

Very professional, fast, friendly and efficient We have the extended warranty, in which we strongly advise for peace of mind

Jim W,

Customer service response - Thank you for your review, Jim! We're glad to hear you found our service professional and efficient, and we appreciate your recommendation of the extended warranty.

Sears Home Services on 1773100128128

March 04, 2026
Overall rating

Richard arrived when he said he would, was very polite, knowledgeable and thorough! Would be happy to have him for any repair in the future!

Sue D,

Customer service response - Thank you for your review, Sue! We're glad to hear Richard was punctual, polite, and thorough, and we look forward to assisting you with any future repairs.

Sears Home Services on 1772584459649

March 03, 2026
Overall rating

Colleen R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1772496328785

February 17, 2026
Overall rating

On time and fixed quickly

David G,

Customer service response - Thank you for your review, David! We're glad to hear our service was timely and efficient.

Sears Home Services on 1771370813720

January 14, 2026
Overall rating

Terry H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768442309456

December 18, 2025
Overall rating

Ken W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1766107316023

December 17, 2025
Overall rating

There were 4 (delays) dates that were rescheduled before the parts were delivered and the repair was made. My Technician, Simon, came to the house twice. He was very understanding, polite and efficient. He gets the 5 Stars…. Sears does NOT.

jan S,

Customer service response - Thank you for your review, Jan! We're glad to hear Simon provided understanding and efficient service despite the delays.

Sears Home Services on 1766022748288

October 16, 2025
Overall rating

The whole experience of using the Sears Appliance Repair service was great. It was a prompt response to arrange for someone to come and diagnose the issue. The service repair person was awesome and solved the problem. We will use this service again.

Shar E,

Customer service response - Thank you for your review, Shar! We're glad to hear you had a great experience and that our service was prompt and effective.

Sears Home Services on 1760575950010

October 02, 2025
Overall rating

Ardie R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759458676749

September 28, 2025
Overall rating

Very honest, have good advice.

Andrew K,

Customer service response - Thank you for your review, Andrew! We're glad to hear you found our service honest and helpful.

Sears Home Services on 1759111908804

September 26, 2025
Overall rating

Tabatha N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1758845902294

September 17, 2025
Overall rating

Mark J,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1758070608244

September 09, 2025
Overall rating

he was very prompt and curious no complaint

Marsha H,

Customer service response - Thank you for your review, Marsha! We're glad to hear you were pleased with the prompt and courteous service.

Sears Home Services on 1757466262800

August 17, 2025
Overall rating

Carol B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1755463007070

August 11, 2025
Overall rating

Richard was courteous, knowledgeable and apleasant technician. He explained everything to a level I could understand, was neat and efficient.

Tim (,

Customer service response - Thank you for your review, Tim! We're glad to hear Richard was courteous and knowledgeable, and that he provided clear explanations.

Sears Home Services on 1754955291131

August 07, 2025
Overall rating

Jackie K,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1754525796021

Showing 1 - 25 reviews

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