3099 28Th St Se Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Technician
Our experience with Cody was 5 star in every aspect. He was so professional in diagnosing our situation and explaining our options. He really cared about us as consumers and in today's world that is not always the case. His service was exemplary and we are very thankful for his expertise! Thank you very much.
Kathryn Z, Stanton, MI
Very pleased
Very courteous and knowledgeable
Melissa M, Lowell, MI
Refrigerator Repair
Marty was extremely professional and explained things and our options very well. He was very friendly and courteous. We wish all repair people were as professional and pleasant! Thank you!
Kathryn Z, Stanton, MI
Washer
Called friendly polite issue found and issue will be resolved
Dale H, Belding, MI
Great service of the technician, too much text/emails before
The technician was friendly, on time, efficient ! But I spent too much time in the process leading to the service ... so much time spent on the phone answering questions, re-answering the same questions, I got a ton of texts and even more emails to say the same thing. I think that having the expert figure out what parts to order is smart but you got to streamline the rest. Thanks
Susanne W, Grand Rapids, MI
Simeon Sears Repair Rep
He was on time. He gave his professional opinion when I asked questions.
Josphine C, Grand Rapids, MI
Service stove
Problem with our oven not preheating quickly and smelling gas. Paul quickly diagnosed the problem and fixed it quickly. He was very professional, explained the problem and he took care of the problem.
Pete K, Grand Rapids, MI
Leaky Fridge Fix
Thomas called me the morning of my scheduled service to confirm arrival time . He is courteous , friendly, and very knowledgeable of the product and the fix. Very satisfied with his expertise and communication skills. Thank you Thomas!
Doug F, Lowell, MI
Dryer and washer
Simon arrived promptly within the specified time window. He was courteous, neat, knowledgeable, efficiently diagnosing the problem, had the necessary parts on his truck and made the repair.
Edna R, Grand Rapids, MI
Great Repair
Tony showed up on time, and expertly repaired the built-in microwave. He was respectful of all surfaces and used padding so as not to scratch the floor or stove.
Noreen B, Lowell, MI
