Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo616-818-0492
RepairHome WarrantyHome ImprovementClean & MaintainShop Parts
Resource
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource CenterGlossary
appointment lookup logoAppointment Lookup
  1. Home
  2. Locations
  3. Michigan
  4. Grand Rapids
  5. Sears Appliance Repair
  6. 3099 28Th St Se
  7. Reviews

3099 28Th St Se Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (192 reviews)
clapeer
July 22, 2024
Overall rating

Tom was very nice and gave our washer a thorough look over.

Cynthia L, Rockford, MI

Finally fixed
July 22, 2024
Overall rating

Repairman was great but we had to wait way too long for our final repair while he was on vacation. We were unable to discuss this with a human being as your entire menu including text messages are completely automated. Although we liked the repairman our next repair will not be by sears.

Steven B, Six Lakes, MI

Washer Lid Sensor Fix
July 18, 2024
Overall rating

Anthony was fantastic! Great communication and he fixed the issue very quickly. He also provided some incredible information on the upkeep and maintenance that any homeowner can do.

Ethan E, Rockford, MI

Personable and efficient
July 16, 2024
Overall rating

Anthony did a great job! Was up front with time of arrival and quickly got to work fixing my oven. Anthony is very personable and efficient at getting it fixed even when confronted with a stripped screw. Would highly recommend!

Mark K, Sparta, MI

Quick service
July 16, 2024
Overall rating

Quick to fix our refrigerator and able to explain the repair. Thankful our fridge is working!

Georgia H, Kent City, MI

Perfect
July 14, 2024
Overall rating

He is personable and professional. Explains what he is doing and gets the job done quickly

Jeffrey J, Comstock Park, MI

Repair
July 13, 2024
Overall rating

In and out quickly and on time for the service

Steven E, Kentwood, MI

Great service by thomas!
July 11, 2024
Overall rating

Thomas, an Experienced technician, told me what was going on with my oven and his extensive knowledge of the parts and replacement parts, saved me some money. I truly appreciated his service!0

Marialyce Z, Rockford, MI

Refrigerator repair
July 11, 2024
Overall rating

Jesse was on time and knew what he was doing. Was friendly and got the job done.

Mary R, Sparta, MI

Technician #3 (Thomas) did good!
July 10, 2024
Overall rating

It's unfortunate that Sears Home Services couldn't get it right the first time. Or the second time. Both of those diagnosis on my faulty oven were inaccurate. Thomas was my 3rd visit, and he realized the oven wasn't broken after all. He refunded the cost of two parts ordered by the first 2 technicians, which I had paid over $500 for.

Michael K, Rockford, MI

Average Rating: 4.9/5 (192 reviews)

Showing 1 - 10 reviews

See all details for 3099 28th St Se