3099 28th St SE Reviews

Read reviews from customers who used our services at 3099 28th St SE


Total reviews

261


Average Rating

4.6/5

October 28, 2025
Overall rating

Great customer service explaining what was wrong with our refrigerator/ freezer. He gave us Great advice on options to repair or replace.

Michael F,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you received great customer service and valuable advice on your refrigerator/freezer options.

Sears Home Services on 1761611702259

October 26, 2025
Overall rating

Stacy D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1761533109733

October 26, 2025
Overall rating

Max was prompt, knowledgeable, and efficient. Couldn’t have asked for a better service. Thank you!

Kyle T,

Customer service response - Thank you for your positive feedback, Kyle! We're glad to hear Max was prompt, knowledgeable, and efficient during your service.

Sears Home Services on 1761532144921

October 26, 2025
Overall rating

The technician came in a fixed my dryer and I couldn’t be happier. Thanks Simon

Steven H,

Customer service response - Thank you for your positive feedback, Steven! We're glad to hear Simon was able to fix your dryer and that you're happy with the service.

Sears Home Services on 1761532269785

October 21, 2025
Overall rating

SNOWblower service

James B,

Customer service response - Thank you for your positive feedback, James! We're glad to hear you were satisfied with our snowblower service.

Sears Home Services on 1761006005713

October 19, 2025
Overall rating

My repairman Tom was prompt, courteous, and knowledgeable. He was able to quickly identify the problem, ordered parts, and came back a few days later to make the repair. I would highly recommend Sears Appliance Repair in the Grand Rapids MI area.

Judy S,

Customer service response - Thank you for your positive feedback, Judy! We're glad to hear Tom was prompt, courteous, and knowledgeable, and that you would recommend our service.

Sears Home Services on 1760927615923

October 16, 2025
Overall rating

Simone was professional and courtesy and very informative and shows he really does have the customers best interest in hand. It was a pleasure doing business with him!

Breeze W,

Customer service response - Thank you for your positive feedback, Breeze! We're glad to hear Simone was professional, courteous, and had your best interest in mind.

Sears Home Services on 1760655189074

October 05, 2025
Overall rating

Allen,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759717139918

October 05, 2025
Overall rating

Scott V,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759717139971

September 24, 2025
Overall rating

Max was great. Very knowledgeable and professional, as have been other Sears service techs. It is unfortunate how Sears continues to let down both their customers and great staff members with their horrible communication practices and complete lack of customer service.

Andrew N,

Customer service response - Thank you for your positive feedback, Andrew! We're glad to hear Max was knowledgeable and professional, and we appreciate your honest feedback about our communication practices.

Sears Home Services on 1758762002310

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