3099 28th St SE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lawrence D
Technician was on-time, competent, and pleasant.
Customer service response - Thank you for your positive feedback, Lawrence! We're glad to hear the technician was on-time, competent, and pleasant.
Sears Home Services on May 18, 2025
Reyes G
Good Morning. I’m still waiting for the EMAIL WITH THE CODE IN ORDER TO GET MY STOVE. PLZ. CAN YOU HELP ME SINCERELY. REYES & Josephine.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 14, 2025
Donald R
Great experience. The technician arrived on time, was knowledgeable and fixed the issue right away
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear you had a great experience and that the technician was punctual and knowledgeable.
Sears Home Services on May 12, 2025
Denise M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Sharon H
Polite, on time, efficient,. Could not have been better!
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our service was polite, on time, and efficient.
Sears Home Services on May 12, 2025
Jill H
The refrigeration tech was amazing. Had the freezer repair done in no time & was helpful answering any questions we had. Positive experience. Thank you, Tom.
Customer service response - Thank you for your positive feedback, Jill! We're glad to hear Tom provided an amazing and helpful service experience.
Sears Home Services on May 08, 2025
Alisa W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 07, 2025
Jennifer W
Very happy with the service!
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear you were very happy with the service.
Sears Home Services on May 05, 2025
Happy C
Technician was amazing. Knowledgeable and very polite! The company is questionable (Sears). This was my third appointment to get someone here. My prior two appointments were canceled the day of. It was a frustrating experience.
Customer service response - Thank you for your feedback! We're glad to hear the technician was amazing, but apologize for the inconvenience with your appointments.
Sears Home Services on May 05, 2025
Brian B
I dealt with 2 different service technicians Tom & Max. Both were very knowledgeable, Tom was able to quickly diagnose the issue and get the necessary part ordered. Max was able to complete the installation of the new part flawlessly and quickly!
Customer service response - Thank you for your positive feedback, Brian! We're glad to hear that Tom and Max provided knowledgeable and efficient service to resolve your issue.
Sears Home Services on May 04, 2025
