3099 28th St SE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (146 reviews)

patricia S

August 25, 2024

Immediate diagnosis and repair with part in hand.!

Source: Google

Customer service response - Thank you for your review, Patricia! We're delighted to hear that our team provided a swift diagnosis and repair.

Sears Home Services on August 25, 2024

Michael W

August 25, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 25, 2024

Duane N

August 19, 2024

This has been my second service appointment with Sears and both repairs were outstanding. I received efficient notifications of scheduled appointments, arrival times, knowable technicians to do the work on my appliances. Very happy with the service I received Sears.

Source: Google

Customer service response - Thank you for your continued trust in our services, Duane! We're delighted to hear about your positive experiences and satisfaction with our team.

Sears Home Services on August 19, 2024

Mildred T

August 12, 2024

The technician was courteous helpful I hope he is the one to come every year his name is Tony

Source: Google

Customer service response - Thank you for your kind words about Tony; we're thrilled to hear about your positive experience and look forward to serving you next year!

Sears Home Services on August 12, 2024

Joel M

August 05, 2024

Very friendly and knowledgeable

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our friendly and knowledgeable team.

Sears Home Services on August 05, 2024

Jack S

August 04, 2024

He knows his stuff and figured out the unusual problem

Source: Google

Customer service response - Thank you for acknowledging the expertise of our team. We're glad we could solve the problem for you!

Sears Home Services on August 04, 2024

Heather C

August 01, 2024

Our technician communicated well with us, got his work done efficiently and was very friendly.

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear that our technician met your expectations with his efficiency and friendliness.

Sears Home Services on August 01, 2024

Maria M

July 27, 2024

Friendly and knowledgable. Thank you!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.

Sears Home Services on July 28, 2024

Chris E

July 27, 2024

AJ was great! He was very friendly, knowledgeable, and efficient. The only downside to his visit was its cost (for the amount of time actually spent and the cost of the part replaced), but it was a little easier to accept since AJ was the tech.

Source: Google

Customer service response - Thank you for your compliments on AJ’s professionalism and for sharing your concerns about pricing. We strive to offer competitive rates and value every feedback to improve our services.

Sears Home Services on July 28, 2024

Sandra L

July 17, 2024

He was willing to answer questions that I had in how some things work so that I could use it much better. I appreciate it that he didn’t make me feel like I was bothering him.

Source: Google

Customer service response - We're thrilled to hear you received excellent service and that your questions were welcomed. Thank you for taking the time to share your positive experience!

Sears Home Services on July 17, 2024

Average Rating: 4.7/5 (146 reviews)
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